LiveHelpNow - Small Business Blog
This blog provides valuable insights and actionable strategies to help small businesses thrive in today’s competitive landscape. From marketing and support to operations and beyond, our aim is to equip you with the knowledge and tools you need to succeed.
Close the loop: Turn customer feedback into customer insight
02/14/2013 By: Natalya Bucuy
Courtesy of FreeDigitalPhotos.net Regardless of the products it sells or the work it performs, no business can be successful for long if its customers aren’t happy. To learn where they stand in ...
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Track customer calls and expand your knowledge
02/04/2013 By: Natalya Bucuy
Look through ‘recent call history’ in your Ticket info and Callback info. Reviewing customer calls is a consistent way to get great customer feedback. We’ve just added a ‘rec...
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9 Helpful Resources for Small Business Owners
12/11/2012 By: Natalya Bucuy
Courtesy of FreeDigitalPhotos.net Starting and running a small business can be a risky game, subject to small changes in the local economy or the appearance of a big competitor. Small business entrepr...
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Topics in Small Business: Stay Alive Admist Shopping Trends
12/04/2012 By: Natalya Bucuy
Courtesy of FreeDigitalPhotos.net We’ve written a lot about how online and mobile shopping have spiked in recent years, with this holiday season shaping up to be the busiest e-commerce has seen yet....
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Personalize visitors display
11/30/2012 By: Natalya Bucuy
LiveHelpNow now offers the ability for you to pick and choose what attributes of website visitors you want to see in your operator panel. You’ll have the option to immediately view each browser’s ...
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Industry Focus: Live Chat for Toy Stores
11/28/2012 By: Natalya Bucuy
Courtesy of FreeDigitalPhotos.net Toy stores probably experience most of their business right now, between Thanksgiving and Christmas. With more parents shopping around online before making a purchase...
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Why Cyber Monday Matters All Year
11/26/2012 By: Natalya Bucuy
Courtesy of FreeDigitalPhotos.net Over the past few years, Cyber Monday has overtaken Black Friday as the biggest shopping day of the year, befitting the upward trend in online buying. In one of many ...
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How to Win Over Holiday Shoppers
11/20/2012 By: Natalya Bucuy
Courtesy of FreeDigitalPhotos.net During the holiday season, shops put out their best sales and competitive prices to pull in savvy shoppers, but locating the best sale and bopping from store to store...
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9 ways small businesses can compete with the big guys during holidays
11/14/2012 By: Natalya Bucuy
Image courtesy Muffet Most small business owners during this time have a severe case of butterflies in the stomach syndrome. They know that while holidays can be a very good time for them, they are ...
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7 ways small businesses can promote themselves during Thanksgiving
11/12/2012 By: Natalya Bucuy
Thanksgiving is only 10 days away. Whew! This is the time of the year to be thankful and show appreciation to your clients and customers who have made your small business successful. People are going ...
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