LiveHelpNow - AI and ChatGPT
30 Benefits of AI You Need to Know by the End of 2024
10/03/2024       By: Michael Kansky
Digital marketing is about connecting with people online to sell products or share ideas. But understanding what customers need and engaging them effectively can be tough. That’s where AI steps...
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Beyond the Basics: How Live Chat Enhances Communication for Property Managers Using Channel Managers
09/30/2024       By: Maria De Jesus
If you manage many properties, you’ve likely heard of using a channel manager to streamline your operations. They help organize listings, bookings, and messages in one spot, making it easier to man...
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Stop Wasting Time on Calls: How Call Deflection Boosts Customer Service Efficiency
09/13/2024       By: Maria De Jesus
Waiting on hold for customer service frustrates both customers and companies. With the rising need for quick solutions, handling all inquiries by phone is inefficient and outdated. Enter call deflect...
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Meet Hue: The AI-Powered Chatbot and Agent Assistant You Need
09/06/2024       By: Maria De Jesus
The need for efficient, reliable, and scalable customer service has grown. Meet Hue, an AI-driven chatbot and agent assistant built to meet modern business demands. Powered by ChatGPT, Hue merges AI ...
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How SaaS Tools Are Making Remote Work Easier for Teams Everywhere
08/23/2024       By: Maria De Jesus
Remote work has changed how businesses and employees operate. Many now value the freedom to work from anywhere. But remote work needs more than just a good internet connection. Software as a Service ...
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AI Powered Customer Service: It’s Not Just a Trend
08/09/2024       By: Maria De Jesus
Customer service is more crucial than ever. With customers demanding fast and effective solutions, businesses must stay ahead by incorporating AI customer service. AI-powered customer service is revo...
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3 Ways to Boost Customer Engagement with Innovative Technology
12/19/2023       By: Natalya Bucuy
Customer engagement is more important than ever. Gone are the days of simply providing a product or service and expecting customers to stick around. To stand out from the competition and create a loya...
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How to Reduce Customer Churn Using AI
12/15/2023       By: Natalya Bucuy
Are you struggling to retain your customers? Don’t worry, artificial intelligence (AI) is here to assist. In this article, we’ll explore three exciting ways that AI can help you reduce cus...
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Improving Customer Service Agent Experience with AI
12/11/2023       By: Michael Kansky
By leveraging emerging Artificial intelligence (AI), companies can improve customer interactions. But businesses can also transform the experience for customer service agents with AI. In this article,...
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ChatGPT in Customer Service: Is this the End for Live Agents?
12/06/2023       By: Israel Parada
Customer service is one of the most important aspects of any business. It can make or break customer loyalty, satisfaction, and retention. However, customer service can also be challenging, time-cons...
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