Hue: Custom GPT Powered AI Chatbot Trained On Your Data

Try Hue
LiveHelpNow LiveHelpNow

LiveHelpNow - New Releases and Updates

In this blog, you will find the most up-to-date information about our company’s product releases, software updates, and service improvements. Its purpose is to provide you with all the information you need to make the most of our offerings.

LiveHelpNow Software Features to Shine in 2024

01/31/2024       By: Natalya Bucuy

The year 2024 brings us some exciting events to note. The Paris Olympics Games, World Cups in various sports, and a total solar eclipse (April 8!) are just some of them. And of course, let’s not...

Know More

2023 Year in Review: LiveHelpNow Software Features

12/13/2023       By: Natalya Bucuy

Before New Year’s resolutions take center stage, it’s good to reflect. Look back and count all of our blessings and accomplishments. For us, 2023 brought some significant improvements and exciting...

Know More

Supervisor View Shows Real-Time Analytics

08/19/2023       By: Natalya Bucuy

What makes a good supervisor?  One psychological study defines five components of effective supervision: support, trust, respect, time, and investment. While there is more on the topic, to facilitate...

Know More

Contacts Manager: All Contacts at Agent’s Fingertips

07/31/2023       By: Natalya Bucuy

When it comes to customer satisfaction, certain customer experience strategies come in handy. One of these strategies is to create a personalized customer experience. Doing so always pays off. That is...

Know More

LiveHelpNow Teams Up with JBConsulting to Expand Into Spanish-Speaking Market

07/20/2023       By: Natalya Bucuy

LiveHelpNow announces an exclusive partnership with JBConsulting to expand the reach of its omnichannel tools in Mexico and other Spanish-speaking regions. As LiveHelpNow’s reseller partner for ...

Know More

Redesigned Chat Widget Provides Better CX

06/27/2023       By: Natalya Bucuy

One thing is absolutely constant in life, and most definitely in the tech industry – change. Technology and modern customer relationships come with a demand for upkeep. That upkeep sometimes inv...

Know More

Agent Workspace Takes Customer Service to the Next Level 

02/22/2023       By: Natalya Bucuy

Extra! Extra! You might have heard the news already – the new LiveHelpNow Agent Workspace is here to stay and shine. Over two years in the making, our new agent software interface is now availab...

Know More

New LiveHelpNow Features 2023: The Year Ahead

01/27/2023       By: Natalya Bucuy

A new year brings new beginnings and, naturally, new LiveHelpNow features and updates.  The quest for New Year’s resolutions gets a bad rep. Most people abandon their resolutions within days or wee...

Know More

Voice Chat Feature Facilitates Better Connection With Customers

11/15/2022       By: Natalya Bucuy

Alexander Graham Bell spent most of his life working with the deaf. His mother lost most of her hearing due to a childhood illness and his wife was completely deaf. In his work as a speech therapist a...

Know More

Workforce Management: Simple Tool for Time and Shift Tracking

06/28/2022       By: Natalya Bucuy

Workforce management in a contact center environment can be a stressful endeavor. At times, managing agents’ log-ins and log-outs, shifts, breaks, and holidays can truly feel like herding cats.  I...

Know More

“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support