Custom GPT Powered AI Chatbot Trained On Your Data

Try Hue
LiveHelpNow LiveHelpNow

LiveHelpNow - New Releases and Updates

In this blog, you will find the most up-to-date information about our company’s product releases, software updates, and service improvements. Its purpose is to provide you with all the information you need to make the most of our offerings.

Meet Hue: The AI-Powered Chatbot and Agent Assistant You Need

09/06/2024       By: Maria De Jesus

The need for efficient, reliable, and scalable customer service has grown. Meet Hue, an AI-driven chatbot and agent assistant built to meet modern business demands. Powered by ChatGPT, Hue merges AI ...

Know More

Enhance Customer Support with LiveHelpNow’s Zoom Integration for Screen Sharing

06/05/2024       By: Maria De Jesus

Efficient customer service is essential. LiveHelpNow’s Zoom integration for screen sharing enhances remote support, allowing teams to solve complex issues in real time. This article covers the ...

Know More

Discovering the Hidden Gems of LiveHelpNow: Underrated Live Chat Features

05/30/2024       By: Maria De Jesus

Customer service success lies in the details. While some features of LiveHelpNow’s Live Chat are well-known, others are just as powerful but overlooked. Three useful tools to enhance customer servi...

Know More

LiveHelpNow Software Features to Shine in 2024

01/31/2024       By: Natalya Bucuy

The year 2024 brings us some exciting events to note. The Paris Olympics Games, World Cups in various sports, and a total solar eclipse (April 8!) are just some of them. And of course, let’s no...

Know More

2023 Year in Review: LiveHelpNow Software Features

12/13/2023       By: Natalya Bucuy

Before New Year’s resolutions take center stage, it’s good to reflect. Look back and count all of our blessings and accomplishments. For us, 2023 brought some significant improvements and exciting...

Know More

Supervisor View Shows Real-Time Analytics

08/19/2023       By: Natalya Bucuy

What makes a good supervisor?  One psychological study defines five components of effective supervision: support, trust, respect, time, and investment. While there is more on the topic, to facilitate...

Know More

Contacts Manager: All Contacts at Agent’s Fingertips

07/31/2023       By: Natalya Bucuy

When it comes to customer satisfaction, certain customer experience strategies come in handy. One of these strategies is to create a personalized customer experience. Doing so always pays off. That is...

Know More

LiveHelpNow Teams Up with JBConsulting to Expand Into Spanish-Speaking Market

07/20/2023       By: Natalya Bucuy

LiveHelpNow announces an exclusive partnership with JBConsulting to expand the reach of its omnichannel tools in Mexico and other Spanish-speaking regions. As LiveHelpNow’s reseller partner for ...

Know More

Redesigned Chat Widget Provides Better CX

06/27/2023       By: Natalya Bucuy

One thing is absolutely constant in life, and most definitely in the tech industry – change. Technology and modern customer relationships come with a demand for upkeep. That upkeep sometimes inv...

Know More

Agent Workspace Takes Customer Service to the Next Level 

02/22/2023       By: Natalya Bucuy

Extra! Extra! You might have heard the news already – the new LiveHelpNow Agent Workspace is here to stay and shine. Over two years in the making, our new agent software interface is now availab...

Know More

“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support