LiveHelpNow - General Archives
We are passionate about sharing knowledge, insights, and inspiration with our customers. Here you will find a hub of diverse content that covers a wide range of topics related to the customer service industry and thoughts on the world we live in.
LiveHelpNow Wins a 2021 Top Performer Award From SourceForge
05/24/2021       By: Natalya Bucuy
Good news, folks! SourceForge, the world’s largest software review and comparison website, awarded LiveHelpNow with the Spring Top Performer Award. This award recognizes companies and products with ...
LiveHelpNow Growth Alert: New Team Members Bring On Their Superpowers
03/16/2021       By: Natalya Bucuy
If you could have any superpower, which one would you pick? In business, perhaps, the power of premonition would come quite useful when making major decisions. Or would you prefer the ability to rea...
Guest Post: 5 Tools You Need to Start a Remote Online Business in 2021
11/30/2020       By: Natalya Bucuy
Even before the COVID-19 pandemic, more and more entrepreneurs were exploring the options of remote online business. In a 2019 survey conducted by Buffer, the data showed that 31% of respondents were ...
Coronavirus: Coping with Anxiety
03/18/2020       By: Natalya Bucuy
What would you do if you had nothing, but time? Well, maybe not completely nothing. You’d still have a roof over your head, food in your pantry, and your family by your side. And then you’d have t...
5 SMS Marketing Mistakes and How to Avoid Them
03/03/2020       By: Natalya Bucuy
When it comes to business, you want to stay in contact with your customers. But, you also want to reach out to them without bothering them. If you do it properly, you can accomplish this through text ...
Closing the Generational Gap in Workplace
05/07/2019       By: Natalya Bucuy
“Don’t make fun of your mother for needing help with her computer. She taught you how to use a spoon!” The popular online meme’s got a point. In the ever-changing tech world, the younger gener...
Security incident Nov 23rd, 2017
11/25/2017       By: Natalya Bucuy
BETHLEHEM, PA – LiveHelpNow has identified a cybersecurity incident in which an attacker was able to compromise one of our CDN (content delivery network) servers and amend HelpOut widget JavaScrip...
LiveHelpNow’s own highlighted speaker at CUFP conference
09/16/2015       By: Natalya Bucuy
In striving to stay on the cutting edge of innovative software development, LiveHelpNow has transitioned much of our code base into the versatile Elixir environment. The transition process found us...
HelpSquad Partnership with LiveHelpNow
09/10/2015       By: Natalya Bucuy
It’s been a busy month for us, after recently being named to the Inc. 5000 list, we are excited to share more good news. We are happy to announce that HelpSquad, LLC, a live chat an...