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Recent Articles

Optimize Your Workflow with LiveHelpNow’s Intelligent Routing System

Jul
12

Optimize Your Workflow with LiveHelpNow’s Intelligent Routing System

07/12/2024       By: Maria De Jesus

In today’s fast-paced business world, efficient and accurate customer support is vital. Companies need to offer great service while handling more inquiries. LiveHelpNow’s Intelligent Routing System excels in streamlining workflows and boosting customer satisfaction. What is LiveHelpNow’s Intelligent Routing System? LiveHelpNow’s Intelligent Routing System automates customer inquiry distribution. Using criteria like agent skills, customer history, […]

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Make Data-Driven Decisions with LiveHelpNow’s Advanced Reporting and Analytics

Jul
02

Make Data-Driven Decisions with LiveHelpNow’s Advanced Reporting and Analytics

07/02/2024       By: Maria De Jesus

Making data-driven decisions is crucial for optimizing customer support operations. LiveHelpNow offers advanced reporting and analytics features that provide valuable insights into your team’s performance and customer interactions. In this article, we will explore how these tools can be leveraged to gather insights, monitor performance, and make informed decisions that drive success. Overview of LiveHelpNow’s […]

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LiveHelpNow’s Unified Customer Support Platform for Emails and Chats

Jun
21

LiveHelpNow’s Unified Customer Support Platform for Emails and Chats

06/21/2024       By: Maria De Jesus

Customers today expect quick, consistent responses via email or live chat. LiveHelpNow meets this need with a unified customer support platform, letting businesses manage emails and chats seamlessly. This article highlights the benefits and features of this solution, focusing on how it improves the omnichannel customer experience. The Need for a Unified Customer Support Platform […]

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