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May
25
05/14/2021       By: Artyom Petrosyan
As of 2023, there are over 460 million podcast listeners globally. As the number and quality of podcasts continue to grow, more professionals are turning to podcasts as a way to stay current in their fields. We’ve put together a list of the nine best customer experience podcasts you should be listening to! If you’re […]
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May
17
05/14/2021       By: Artyom Petrosyan
Today’s consumers have never had more choices when it comes to product or service providers. This means that a solid customer support team is even more important when it comes to attracting and retaining customers. And customer service communication skills must be on point. Even one instance of poor customer experience is enough to lose […]
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May
16
05/14/2021       By: Artyom Petrosyan
“Thank you for your patience” is one of those phrases every customer has heard at one point or another. And, of course, a phrase every customer service agent has used. As Franklin D. Roosevelt once said, “There are as many opinions as there are experts.” And the world is full of experts. In the customer […]
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