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New Year, New Us: LiveHelpNow Introduces New User Panel

Dec
15

New Year, New Us: LiveHelpNow Introduces New User Panel

Who does not like a good makeover?  Gee, after the year we all had, everyone of us deserves one for sure.  Makeover for more fierceness in 2021! To help our customers enter the new year with a new c...

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Facebook Integration

Feb
05

Facebook Integration

LiveHelpNow Help Desk Software allows companies of all sizes to interact with their customers via Live Chat, SMS/Text, Email , Traditional Phone, Twitter and now…Facebook! Yes, LiveHelpNow can ...

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Can It!  Save Time with Canned Responses During Your Chat Sessions

Jun
16

Can It! Save Time with Canned Responses During Your Chat Sessions

Answering the same questions repeatedly can be frustrating. Worse yet, it can reduce the efficiency of your chat agents. What is a live chat agent to do?  Create canned responses!   Canned resp...

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SendInBlue – LiveHelpNow Live Chat integration

Feb
25

SendInBlue – LiveHelpNow Live Chat integration

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with SendInBlue will allow for easy transfer of live chat customer information into your SendI...

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Securely exchange confidential forms—from within a chat session or via email

Feb
20

Securely exchange confidential forms—from within a chat session or via email

Boost Data Security and Success with Secure Forms Until now, it was impossible to collect confidential or order information in a chat or email. Why? Because chat and email provide clear text communica...

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Nutshell Integration

Jul
08

Nutshell Integration

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Nutshell will allow for easy transfer of live chat information into your Nutshell peopl...

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Freshdesk Integration

Jun
24

Freshdesk Integration

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Freshdesk will allow for easy transfer of live chatter information into your Freshdesk ...

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Capture Twitter mentions and support customers with Twitter-to-Ticket

Jun
02

Capture Twitter mentions and support customers with Twitter-to-Ticket

Integrate your company Twitter account with the LiveHelpNow Ticketing system and act on socially driven support inquiries and sales opportunities.         Manage your social footp...

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NiftyQuoter Integration

Jun
02

NiftyQuoter Integration

LiveHelpNow help desk software collects a lot of information about your customers. The integration with NiftyQuoter will allow for easy transfer of live chatter information into your NiftyQuoter clie...

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LiveHelpNow Insightly Integration

Jun
02

LiveHelpNow Insightly Integration

LiveHelpNow customer service system collects a lot of information about your customers. The integration with Insightly will allow for easy transfer of live chatter information into your Insightly ac...

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“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support