LiveHelpNow - Integrations
Explore the intricacies of integrating various software applications, platforms, and technologies with LiveHelpNow. Technology enthusiasts, software developers, and business owners looking to optimize your workflows will find these resources helpful as they navigate the integration landscape with confidence.
Shopify and ShipStation Integrations: The Solution to WISMO Inquiries
07/31/2023       By: Natalya Bucuy
Any online retailer knows the oh-so-common customer inquiry – the Where Is My Order (WISMO). An everyday occurrence for customer service agents, this one is perhaps the simplest of inquiries,...
Introducing Zoom Phone Integration with Zoho CRM
09/21/2022       By: Michael Kansky
Providing excellent customer service starts with understanding the customers, their needs, and behaviors. LiveHelpNow contact center software empowers customer service teams by providing tools that h...
New Year, New Us: LiveHelpNow Introduces New User Panel
12/15/2020       By: Natalya Bucuy
Who does not like a good makeover? Gee, after the year we all had, everyone of us deserves one for sure. Makeover for more fierceness in 2021! To help our customers enter the new year with a new c...
02/05/2018       By: Natalya Bucuy
LiveHelpNow Help Desk Software allows companies of all sizes to interact with their customers via live chat, SMS/text, email , traditional phone, Twitter and now…Facebook! Yes, LiveHelpNow can ...
Can It! Save Time with Canned Responses During Your Chat Sessions
06/16/2017       By: Natalya Bucuy
Answering the same questions repeatedly can be frustrating. Worse yet, it can reduce the efficiency of your chat agents. What is a live chat agent to do? Create canned responses! Canned resp...
SendInBlue – LiveHelpNow Live Chat integration
02/25/2017       By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with SendInBlue will allow for easy transfer of live chat customer information into your SendI...
Securely exchange confidential forms—from within a chat session or via email
02/20/2017       By: Natalya Bucuy
Boost Data Security and Success with Secure Forms Until now, it was impossible to collect confidential or order information in a chat or email. Why? Because chat and email provide clear text communica...
07/08/2015       By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Nutshell will allow for easy transfer of live chat information into your Nutshell peopl...
06/24/2015       By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Freshdesk will allow for easy transfer of live chatter information into your Freshdesk ...
Capture Twitter mentions and support customers with Twitter-to-Ticket
06/02/2015       By: Natalya Bucuy
Integrate your company Twitter account with the LiveHelpNow Ticketing system and act on socially driven support inquiries and sales opportunities. Manage your social footp...