LiveHelpNow - Blog
Integrations
Introducing Zoom Phone Integration with Zoho CRM
09/21/2022 By: michael kansky
Providing excellent customer service starts with understanding the customers, their needs, and behaviors. LiveHelpNow contact center software empowers customer service teams by providing tools that h...
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New Year, New Us: LiveHelpNow Introduces New User Panel
12/15/2020 By: Bleron
Who does not like a good makeover? Gee, after the year we all had, everyone of us deserves one for sure. Makeover for more fierceness in 2021! To help our customers enter the new year with a new c...
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Facebook Integration
02/05/2018 By: Bleron
LiveHelpNow Help Desk Software allows companies of all sizes to interact with their customers via live chat, SMS/text, email , traditional phone, Twitter and now…Facebook! Yes, LiveHelpNow can ...
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Can It! Save Time with Canned Responses During Your Chat Sessions
06/16/2017 By: Bleron
Answering the same questions repeatedly can be frustrating. Worse yet, it can reduce the efficiency of your chat agents. What is a live chat agent to do? Create canned responses! Canned resp...
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SendInBlue – LiveHelpNow Live Chat integration
02/25/2017 By: Bleron
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with SendInBlue will allow for easy transfer of live chat customer information into your SendI...
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Securely exchange confidential forms—from within a chat session or via email
02/20/2017 By: Bleron
Boost Data Security and Success with Secure Forms Until now, it was impossible to collect confidential or order information in a chat or email. Why? Because chat and email provide clear text communica...
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Nutshell Integration
07/08/2015 By: Bleron
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Nutshell will allow for easy transfer of live chat information into your Nutshell peopl...
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Freshdesk Integration
06/24/2015 By: Bleron
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Freshdesk will allow for easy transfer of live chatter information into your Freshdesk ...
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Capture Twitter mentions and support customers with Twitter-to-Ticket
06/02/2015 By: Bleron
Integrate your company Twitter account with the LiveHelpNow Ticketing system and act on socially driven support inquiries and sales opportunities. Manage your social footp...
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NiftyQuoter Integration
06/02/2015 By: Bleron
LiveHelpNow help desk software collects a lot of information about your customers. The integration with NiftyQuoter will allow for easy transfer of live chatter information into your NiftyQuoter clie...
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