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How to turn your negative online reviews into marketing gold

12/05/2024       By: Natalya Bucuy

“Always too loud!” My friend Maryana read this part of a negative online review someone left for her Taphouse out loud as we sat at the breakfast table in a vacation bungalow this summer. “A...

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JangoMail Integration

12/05/2024       By: Natalya Bucuy

LiveHelpNow customer service system collects a lot of information about your customers. The integration with JangoMail will allow for easy transfer of live chatter information into your JangoMai...

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Benefits of Live Chat Apps for Real Estate Agents

12/05/2024       By: Natalya Bucuy

As a real estate agent, you’re regularly at the beck and call of homebuyers who need your assistance at every stage of the buying process. Live chat apps for real estahttps://livehelpnow.net/li...

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PESI: Online Learning Meets Organized Customer Communications

12/05/2024       By: Natalya Bucuy

James is a psychologist and a veteran with hearing loss. He lives in Missouri and works with a small staff on a grant to make sure that children are protected from domestic abuse. Recently, James wan...

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Sentiment Analysis in Live Chat

12/03/2024       By: Natalya Bucuy

Sentiment analysis is a natural language processing technique that involves analyzing the emotions, attitudes, and opinions expressed in text. By utilizing advanced algorithms, sentiment analysis can...

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Workforce Management: Simple Tool for Time and Shift Tracking

12/03/2024       By: Natalya Bucuy

Workforce management in a contact center environment can be a stressful endeavor. At times, managing agents’ log-ins and log-outs, shifts, breaks, and holidays can truly feel like herding cats.&nbs...

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Omnichannel Customer Service: Method to Madness

11/26/2024       By: Natalya Bucuy

Imagine calling your friend one day to talk about a problem you’re having with your mother.  You call, chat, and explain the problem to her. You discuss your feelings and possible solutions...

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NiftyQuoter Integration

11/26/2024       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of information about your customers. The integration with NiftyQuoter will allow for easy transfer of live chatter information into your NiftyQuoter...

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Send LiveHelpNow chats to SalesForce CRM

11/26/2024       By: Natalya Bucuy

Customer relationship management in the cloud Wouldn’t it be nice if you could house all of your LiveHelpNow chat sales leads and customer service inquiries in Salesforce CRM automatically? Wit...

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Close the loop: Turn customer feedback into customer insight

11/26/2024       By: Natalya Bucuy

Courtesy of FreeDigitalPhotos.net Regardless of the products it sells or the work it performs, no business can be successful for long if its customers aren’t happy. To learn where they stand...

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