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LiveHelpNow - Small Business Blog

This blog provides valuable insights and actionable strategies to help small businesses thrive in today’s competitive landscape. From marketing and support to operations and beyond, our aim is to equip you with the knowledge and tools you need to succeed.

Best Knowledge Base Tools for 2024

01/02/2024       By: Natalya Bucuy

In this comprehensive guide, we will delve into the world of knowledge base tools and help you understand why they are an essential asset for any business. We will explore the key features that make ...

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Increase eCommerce Sales During the Holidays

12/07/2023       By: Natalya Bucuy

The holiday season is here, and that means one thing for eCommerce businesses: it’s time to amp up your sales game! With countless shoppers looking for the perfect gifts and deals, you need to m...

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Small Business Holiday Guide 2023

11/09/2023       By: Natalya Bucuy

Stores and shops stop being just stores and shops around the holidays. They become centers of the season’s busy buzzing energy, That excitement and magic anticipation radiate from underneath the cle...

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Live chat and HIPAA compliance: Challenges and Solutions.

11/02/2023       By: Michael Kansky

With live chat gaining favor as one of consumer’s favorite communication channels, it’s important to maintain customer trust. When it comes to handling sensitive data like Protected Health Informa...

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Benefits of AI in Customer Service

10/11/2023       By: Natalya Bucuy

Artificial intelligence is revolutionizing various industries, and customer service is no exception. With its ability to analyze data, understand natural language, and make informed decisions, AI has ...

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Best ChatGPT Practices for Business Growth

10/11/2023       By: Natalya Bucuy

Whether we like it or not AI is here and it’s here to stay. Recent innovations and improvements of Open AI’s ChatGPT (Generative Pre-trained Transformer) are changing the way businesses communicat...

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Appointment Scheduling Software for Small Businesses 

09/06/2023       By: Natalya Bucuy

Modern times bring us digital tools faster than we might realize we need them. Appointment scheduling software is one tool that’s becoming a staple in a small business setting. And for good reasons....

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Chatbot Customer Service: Your Questions Answered

07/27/2023       By: Brandon Stillwell

Deciding whether to adopt a chatbot as part of your customer service plan can be intimidating. Will customers use it? Will the quality of my customer service suffer? What about operational cost saving...

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30 Texting Statistics that Show the Power of Connection with Customers

02/27/2023       By: Natalya Bucuy

Text. Your. Customers. If this concept makes you pause and ask why you have come to the right place. Recent texting statistics show that texting is no longer a purely personal communication channel. C...

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Navigating the Holiday Business Social Media

12/20/2022       By: Natalya Bucuy

The holiday season is surely the most wonderful time of the year. But it is also the busiest. There is no exception to this when it comes to business social media marketing. To help navigate the world...

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