LiveHelpNow - Blog
Dec
01
Small Business Holiday Preparedness Guide
Is your small business holiday ready? Refocusing on Opportunity “As we approach the holiday season, let’s refocus on opportunity. It is our opportunity to become better versions of ourselves....
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Jul
27
Software Partnerships: The Human Element of Tech Collaborations
For a brand, it’s vital to create software partnerships on which you can depend for more than just functionality. Choosing which solution would be the best match for a company means understanding th...
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Jul
27
LiveHelpNow Introduces New Partner Program
In an effort to continue to help companies improve their customer support efforts, LiveHelpNow introduces its new partner program. Now, marketing agencies, web designers, value-added resellers, softwa...
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Jul
14
7 Benefits of Live Chat for eCommerce
Does your website have a live chat option? If not, perhaps, it’s time to change that and enjoy all the benefits of live chat can bring to your customer support. Live chat is a game-changer for eCo...
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Jun
30
4 Easy Customer Segmentation Tips For Startup Businesses
What is customer segmentation? Customer segmentation, or market segmentation, divides your customers into categories based on shared characteristics. These characteristics could be anything from age, ...
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Jun
20
Discovering Target Audience: How Well Do You Really Know Your Customers?
If you wish to provide the finest service to your consumers, you must first understand who they are. Of course, not everybody who purchases your goods or services meets the same description. However, ...
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Mar
14
A Guide to Agile Marketing for SMBs
Agile is one of the hottest buzzwords in today’s marketing landscape, but it is also the most misused one too. But that doesn’t stop there. With marketing becoming more advanced, customers becomin...
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Feb
23
Turn Customers into Brand Advocates: 3 Psychological Strategies
Meet Janet. Janet lived in a different state but wanted to send some sympathy flowers to a friend in Pennsylvania. After reading some reviews she found a flower shop near her friend’s house that not...
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Dec
06
5 reasons building a community is essential for building a business
You’ve finished incorporating your business, hiring your team, and building your website. You’ve heard terms like “email blasts” and “lead lists,” but you’re not sure what they mean or...
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Nov
22
How to turn your negative online reviews into marketing gold
“Always too loud!” My friend Maryana read this part of a negative online review someone left for her Taphouse out loud as we sat at the breakfast table in a vacation bungalow this summer. “Alway...
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