Live Chatbot
Superior Customer Support On Autopilot
Are your agents drowning in a sea of customer requests? Are there no customer support agents to man the ship after hours? No problem. Our live chatbot is beautifully integrated with our live chat software. So, the live bot can help with initial contact, provide your customers with 24/7 support, capture lead information, schedule appointments, and more. Pretty much the only thing it can’t do is bring you a coffee and the morning newspaper. But, we’re working on it. In the meantime, take it for a test drive. Experience support on cruise control.
We'll Build Your Bot
Schedule a demo and we'll handle the rest.
We bot this!
Automate the easy stuff so your agents can focus on the tough stuff. We'll implement your bot and then it's easy to maintain. Sit back and enjoy the benefits of hassle free support.
Answers On-Demand
We'll help you craft tailored responses for your FAQs. Answers can include anything from videos and how-tos to infographics and assembly instructions. Once the proper responses are set, everything your customers will ever need to know will be at the ready to be served up from your bot’s easily expandable arsenal.
You’ve Got Bigger Fish To Fry
Let the chatbot sweat the small stuff. Beautifully integrated with our live chat software, your live chatbot will be there to handle common customer inquiries. In turn, your team will have more time to devote to complicated requests. This will take a large amount of the chat load off your staff. It will also increase organizational efficiency.
The Team Member You Never Knew You Needed
Our live chatbots can answer order questions, set appointments, conduct surveys, calculate answers, collect confidential information, and more. Of course, there may be issues that you prefer your staff to handle. No problem! Our bots will delegate inquiries to specific departments or agents based on set criteria.
Chatbot Benefits
Everything you need to offer 24/7 support.
Service On-The-Go
Your customers don’t have time to be stuck in a web chat browser or waiting in a queue. Let them get the answers they need from anywhere anytime.
SMS Chatbot
This ain’t your grandma’s chatbot. It won’t only answer your customers’ live chats, it will answer their SMS/text messages, too! The ultimate mobile self-help tool.
Automatic Lead Forwarding
The live chatbot will log your website visitors, and collect their contact information. It can then forward the data to you or right to your integrated CRM or marketing software.
Secure Forms
The bot can securely receive PCI, PHI, and HIPAA sensitive information from your customers. It will easily and safely accept loan applications, credit card information, and more.
Unlimited Work Flows
Unlike other providers, we don’t limit the number of chat sessions and flows available to you. This means that you can design as many different routes for your customers to take as you need.
Easy to Maintain
This is a no worries type of bot. We’ll take care of implementation then use our easy-to-use user interface for changes. We’ve got you covered!
Key Integrations
Need the bot to grab information from your ecommerce platform or CRM? Automate simple processes with ease.
Customer Experience Planning
Schedule a session with one of our experts to map your chatbot flows. It will optimize organizational efficiency and ensure a superior customer experience.
Customized Bots
With our custom builds, your intelligent chatbot will be able to track orders, process orders, schedule appointments, book meetings and more!
Book a free demo today!
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