24/7 Live Chat Support
Provide your customers with 24x7x365 live support for less than the cost of a nice dinner for two.
Time is precious. Use yours to manage your business. We'll handle customer support. Hire HelpSquad's personalized chat support team. Trained live chat agents to understand your business, provide customer support, and generate leads.
Our Agents Will Take It From Here.
Sign up for a demo. Start generating more leads.
Sit Back and Relax.
Professionally trained live chat agents that will answer your customers’ live chat, text and Facebook Messenger inquiries 24/7/365.
Your Piggy Bank Will Have A Big Old Pot Belly.
Why spend $30K or more on one full-time agent? You can spend $185 per month for a whole team that’s available 24x7x365. Use our shared team of professionally trained agents. Or, we can hire virtual assistants dedicated specifically to your business. Either way you’ll save a ton.
Reelin’ In Leads. Hook. Line. and Chatter.
Big fish. Little fish. It doesn’t matter what kind of lead it is. The point is that you won’t miss a single one. Our agents provide live chat service around the clock. They’re absolute experts at answering FAQs, capturing leads, and booking appointments. You’ll be up to your ears in hot, fresh new business.
Your Customers Will Be Over The Moon.
Being on hold is extinct with our live agents. Your customers will never have to wait again, and they’re going to love you for it. All any customer wants is speed, convenience, and a little personalized attention. Let us give it to them.
HelpSquad + Hue = Happy Customers
Leverage AI Customer Support technology to never miss a beat when it comes to your customers’ questions.
Meet Hue
Hue, our AI-powered tool, is the perfect complement for any customer support platform because not only is Hue a personal assistant to your customers, but to your agents as well. Enhance the human touch with Hue to automatically resolve up to 80% of your customer inquiries. Level up your support game to gain deeper insights and better customer interactions.
Managed Chat Support Benefits
Give Your Customers The Gift Of Around The Clock Support
Omnichannel Communication
Customers will have the power to communicate through any channel (e.x. SMS, live chat, or Facebook Messenger). Agents will be able to start conversations in 30 seconds or less.
SMS/Text-to-Chat
Give your customers the power to text you using your existing business line. Customers will love texting from their mobile device instead of using browser-based chat.
24x7x365 Coverage
Day or night. Weekends and holidays. Our agents will provide award-winning support to your customers around the clock.
Eliminate Overflow
If your agents can cover 9 to 5, ours can handle the rest. Nights, weekends, holidays, or a busy day’s overflow. We’ve got you covered.
Reduced Call Volume
Reduce calls by up to 70%. Free up your staff to handle more challenging inquiries that need hands-on attention.
Leads. Leads. Leads.
As soon as our agents gather a lead, we’ll send an email, text it, or send it right to your CRM. We’ll get the lead qualified so you can close it.
US-Based Team
A US-based company. Home to an account management team that is always available to provide you with prompt, personalized service.
Try Us For Free
Let us win you over. With a free 14-day trial and monthly subscriptions, you can’t go wrong. We’re ready to impress you one chat at a time.
Key Integrations
You’ve got tools in place that you love. That’s why our software connects with your CRM, and marketing automation tools. Integrate with Salesforce, Zapier, Hubspot, Zoom, and more!
Recent Articles
Nov
26
Omnichannel Customer Service: Method to Madness
11/26/2024 By: Natalya Bucuy
Imagine calling your friend one day to talk about a problem you’re having with your mother. You call, chat, and explain the problem to her. You discuss your feelings and possible solutions. Then you feel a bit better, you hang up the phone and you both go on with your day. Then later that evening […]
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Nov
26
NiftyQuoter Integration
11/26/2024 By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of information about your customers. The integration with NiftyQuoter will allow for easy transfer of live chatter information into your NiftyQuoter client list for additional marketing, business analytics, upsell and cross sell flow. NiftyQuoter Integration User Setup Instructions Please complete the following easy steps to integrate your LiveHelpNow chat user […]
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Nov
26
Send LiveHelpNow chats to SalesForce CRM
11/26/2024 By: Natalya Bucuy
Customer relationship management in the cloud Wouldn’t it be nice if you could house all of your LiveHelpNow chat sales leads and customer service inquiries in Salesforce CRM automatically? With LiveHelpNow’s new seamless integration with Salesforce CRM, you can. The integration allows you to create new accounts, contacts, or leads in Salesforce automatically as customers chat […]
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