Your support platform should make your team feel  unstoppable. 

LiveHelpNow brings chat, ticketing, knowledge, automations, and true omnichannel support into one AI powered workspace that helps your team move faster, solve problems sooner, and support customers with confidence.

Explore AI  

And when you need help, our human support team is right there with you.

HomepageHeroImage-sytvvmfk

One platform. Zero friction.  Real efficiency. 

LiveHelpNow brings your support essentials together so your team can focus and your customers can get answers faster. Just one clean space where conversations move forward and customers get the help they need.

Live_chat_2x-vl8kznc2

Live Chat & Chat Bots

Help customers instantly with modern, flexible messaging.

Ticketing_2x-ztubv0lw

Ticketing

Stay organized with clean workflows that keep conversations moving.

Knowledge_base_2x-ajjjzv9d

Knowledge Base

Create, organize, and deliver accurate answers everywhere your customers need them.

Automation_2x-twir2jqr

Automations

Reduce repetitive work and guide conversations to the right place.

Omnichannel_2x-jlhfnpdq

Omnichannel Support

Show up on every surface your customers use and keep it all connected in one place.

Integration_2x-vvv2kjih

Integrations

Plug LiveHelpNow into the tools you already rely on.

Explore Platform

AI should remove effort, not add complexity

LiveHelpNow includes AI that helps your team respond faster, write more clearly, and stay organized. When you want even more lift, Hue AI gives you conversational intelligence and advanced knowledge tools that scale as you grow.

Intelligent-routing-lq978xon Intelligent Routing

Automatically direct conversations to the right agent based on skill, availability, and context.

Smart-suggestions-6nr01lpp Smart Suggestions

Surface relevant knowledge base articles and response templates in real time as agents work.

AI powers the platform. AI supports your team.

Discover Hue AI

Enterprise

Custom pricing

For large or complex organizations that need unlimited flexibility and deeper control.

Connect With Us

FiveSevenCols-8hcp94r1
Fast-support-great-knowledge-84isx77o

Fast support starts with great knowledge. Smarter knowledge makes great teams.

LiveHelpNow organizes your information so answers are easy to find, easy to update, and consistent everywhere.

Add AI and your knowledge becomes even stronger with automatic updates, article suggestions, and proactive improvements.

Your customers get clearer answers. Your team stays focused. Your whole support operation becomes more efficient.

Fast support starts with great knowledge. Smarter knowledge makes great teams.

Explore Knowledgebase 
Multi-brand-support-platform-ipgjc8pm

Built for Multi Brand and Growing Companies

Support every brand and every property without juggling tools.

LiveHelpNow gives you structured, flexible support for teams that run multiple products, sites, or business lines.

  • Multiple chat domains.
  • Multiple knowledge bases.
  • Shared or separate teams.
  • Unified reporting and clear oversight.

Everything stays organized and easy to manage in one platform.

Learn more about the platform

More-speed-less-friction-7lr4n305

More Speed. More Accuracy. Less Friction. No Noise.

LiveHelpNow delivers the perfect mix of capability and clarity.

  • Complete support platform without the bloat of enterprise systems.
  • AI that helps without overwhelming your workflows.
  • Pricing that scales with you and stays predictable.
  • A support team that treats your business like their own.

LiveHelpNow simply helps your team work better.

See Pricing

Ready to make your support team feel unstoppable?

Start using the platform built for speed, knowledge, and clarity.

Book a Demo

Frequently asked questions

What is LiveHelpNow?

LiveHelpNow is a customer support platform that puts every channel in one agent workspace: website live chat, SMS, email tickets, phone and callbacks, Facebook Messenger, Instagram, WhatsApp and Google Business Messages, plus a knowledge base and support portal, secure forms, surveys, automations and reporting. Hue, the AI built into it, answers customers and assists agents from knowledge you approve. In business since 2010, based in Doylestown, Pennsylvania.

Which channels does LiveHelpNow cover?

Website live chat, SMS, email and ticketing, phone (call flows, callbacks and Zoom Phone), Facebook Messenger, Instagram, WhatsApp, Google Business Messages and Slack, plus a customer support portal with a knowledge base and secure forms. Conversations from every channel land in one workspace, so the conversation, the ticket and the customer record stay together.

What is the difference between the plans?

Essential is live chat with a knowledge base and a customer support portal. Professional adds ticketing, workforce management, advanced automations, dashboards and KPI reporting, data export, call logging and Zoom phone integration. Premium adds white-glove onboarding, a monthly success call, priority support, removal of LiveHelpNow branding and higher limits.

What is Hue?

Hue is the AI assistant built into LiveHelpNow. It learns from your knowledge base, past chats and tickets, your website and documents you upload, then answers customers on its own in chat, on tickets and on the phone, suggests replies for agents, summarizes conversations and answers managers' questions about support data. Every answer comes from your content; when it is not sure, it says so and offers a person.

All questions

New on the blog

All articles
Website design by Citro