LiveHelpNow LiveHelpNow

Choose your plan. Your agents will thank you later!

Free plan

Monthly

Yearly

Free

We currently do not offer a free plan, but are considering it for launch at a future date.

$0

Core features

  • Basic web chat, ticket, and call back features !

    No visitor tracking, routing or automations with limited departments and chat tools

  • Self-help customer support !

    Access to LiveHelpNow knowledge base and recorded training sessions

  • Limited integrations !

    Salesforce, Hubspot and other integrations not available

Free

$0

Live chat and texting

$21

$226.80

Ticket Management

$21

$226.80

Knowledge Base

$21

$226.80

Call Management

9

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Free

$0

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Live chat and texting

$21

$226.80

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Ticket Management

$21

$226.80

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Knowledge Base

$21

$226.80

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Call Management

9

97.20

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Frequently Asked Questions

We're always available if you have additional questoins

Enterprise Plan

  • Do you offer an Enterprise plan?

    Of course! It's full of great features for organizations that need our full support suite. Please contact us for more details.
  • What's included in your Enterprise plan?

    Features including but not limited to: 2 year storage of chat and ticket history, unlimited visitor and ticket automations, IP Restrictions, password expiration terms set by you, 1000 SMS Messages allowed per month per operator license, multiple ticket forms, multiple Support Portals and Knowledge Bases, and access to advanced webhooks.

Discounts

  • Do you offer any discounts?

    Yes! If you choose 3 products (like chat, ticket, and knowledge base), you'll receive a 30% discount on your payment. There is also a 10% discount for annual subscriptions paid in advance.
  • Do you offer volume discounts for number of seats?

    We currently don't offer discounts per seat.

Payments

  • Do you accept credit cards?

    All major credit cards and PayPal are accepted.
  • Is invoicing available?

    We can send invoices for annual licenses or monthly licenses more than $500 per month.

Cancellations

  • What is your cancellation policy?

    In our monthly plan, you can cancel anytime.

Free Trial

  • Is a credit card required to start a free trial?

    Nope! Just sign-up and get started, no credit card information needed until the end of your trial.

Free Plans

  • Do you offer a free plan?

    We currently do not offer a free plan, but are considering it for the future.
“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support