LiveHelpNow - Small Business Blog
This blog provides valuable insights and actionable strategies to help small businesses thrive in today’s competitive landscape. From marketing and support to operations and beyond, our aim is to equip you with the knowledge and tools you need to succeed.
When You Need Professional, 24/7 Customer Service, HelpSquad Comes to the Rescue!
05/12/2017 By: Natalya Bucuy
It’s a given—top-notch customer service boosts sales, converts leads, and keeps your customers happy. It’s also a sure bet that missed calls, inaccurate information, and rude Chat agents can m...
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Need a Friendly Word of Advice about Your Website? Don’t Take Another Step.
02/25/2017 By: Natalya Bucuy
When you are about to make a mistake, don’t you wish someone would open your eyes and tell you? You put a lot of work into getting your website right, promoting your brand and your product. Your L...
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Increase Your Website Conversions and Speed
12/15/2016 By: Natalya Bucuy
Your website is your “digital face” as well as your most efficient conversion and sales mechanism. But does it produce the results you want? Let’s set our priorities straight. Later in this art...
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How to Keep Your Customer Service Agents Happy
11/28/2016 By: Natalya Bucuy
It’s no surprise that happy customer service agents mean happy customers. Just imagine, if you were to get on a call or a chat with a customer service agent who sounds like they woke up on the wrong...
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Design Tips to Revamp Your Website
02/23/2016 By: Natalya Bucuy
Everyone dreams about starting fresh for the new year. Why not give your business the same opportunity with a new look for your website? With brick and mortar and eccommerce operations alike, an incre...
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Making Readers Feel: Using Emotion to Promote Your Content and Brand
01/13/2016 By: Natalya Bucuy
Few marketers would disagree that emotion drives response. Yet pulling off a successful emotionally engaging campaign, especially for smaller brands with less name recognition, is easier said than don...
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The Art of Promoting Your Brand via Niche Influencers
12/02/2015 By: Natalya Bucuy
If quality content is the heart of content marketing, then engagement is its arteries. If you’ve given content marketing a go, hopefully you’ve identified your target audience, delineated its uniq...
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10 Travel Instagrams Worth the Follow
11/16/2015 By: Natalya Bucuy
Because (apparently) we can’t all be professional travelers, Instagram is bursting with eye candy inspiration for your next getaway or daydream. We may not be able to physically follow these adventu...
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Why Niche Content Marketing Trumps SEO Every Time
11/09/2015 By: Natalya Bucuy
There has been much ado about Search Engine Optimization. Knowing that most customers rarely get past the first page of search results, companies have been quick to invest in SEO, the process of maki...
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Live Chat is Dead: Long Live the Text!
09/29/2015 By: Natalya Bucuy
Yes, you read that correctly. LiveHelpNow, the chat software company is declaring that traditional chat for customer service is a thing of the past. Have you ever been on a website and needed to ask ...
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