Oct
11

10/11/2019       By: Natalya Bucuy

A couple of years ago I traveled to Albany, NY for work and booked an AirBnB room. Once I booked, I got the usual email from the owner of the property with the check-in instructions. But there was som...

Oct
08

10/08/2019       By: Natalya Bucuy

Everyone has a pet peeve.  For me, it’s loud chewing.  I (and I cannot stress this enough) absolutely hate when someone obnoxiously chomps away on their food. Shockingly, I’ve encountered plen...

Sep
17

09/17/2019       By: Natalya Bucuy

#SmallBizCX19 isn’t your typical business conference.  For starters, it’s 100% online and 100% free.  Secondly, and most importantly, it is centered around improving your business’s customer e...

Sep
16

09/16/2019       By: Natalya Bucuy

It’s not a secret that happy employees make happy customers.      When employees love their jobs, their work performance and engagement is better. With more effort comes higher efficienc...

Sep
05

09/05/2019       By: Natalya Bucuy

“Those people who develop the ability to continuously acquire new and better forms of knowledge that they can apply to their work and to their lives will be the movers and shakers in our society fo...

Aug
21

08/21/2019       By: Natalya Bucuy

Are you ready for the future? Let me rephrase that…is your business ready for the future? There’s only one way to find out. You’ve got to put your ear to the ground, do some research...

Aug
16

08/16/2019       By: Natalya Bucuy

In any business keeping up with your competitors is an important thing.  Standing out in a crowd of companies that offer products and services similar to yours, is yet another challenge. And it’s ...

Aug
14

08/14/2019       By: Natalya Bucuy

For nearly 50 years, Swanson Health has been committed to delivering “wellness solutions that help people live simply healthier together.” They’ve also been committed to engaging with their cust...

Aug
09

08/09/2019       By: Natalya Bucuy

?As soon as you walk in and see the statue of Walt and Mickey you are immediately back to being a little kid. It’s magic??? ~ Kim Magic. That is one word that keeps popping up time and again when we...

Jul
31

07/31/2019       By: Natalya Bucuy

For millenniums, humans and books grew and evolved together. Today, as millennials become the predominant generation, books seem to have started giving way to digital media and human interactions too...