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LiveHelpNow - Small Business Blog

This blog provides valuable insights and actionable strategies to help small businesses thrive in today’s competitive landscape. From marketing and support to operations and beyond, our aim is to equip you with the knowledge and tools you need to succeed.

How, When, and Why They Buy? The Psychology Behind Online Buyer Behavior

08/19/2014       By: Natalya Bucuy

If you are a business owner, the one thing you can never be sure of is customer behavior. It can seem less complicated to make your yearly budget, audit your inventory or file your self-employed busi...

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How to Boost Your Productivity by Outsourcing

07/24/2014       By: Natalya Bucuy

Whether you’re a small business owner, solo entrepreneur, or just a hard working person trying to get more done in less time, you can maximize your productivity by outsourcing. A lot of people ...

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5 Things Your Business Needs to Stop Doing Right Now

06/23/2014       By: Natalya Bucuy

Running a business is exhausting, its time-consuming, and it can easily take over your life. When something takes over your life, it can majorly cloud your judgment. When something clouds your judgme...

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DIY Content Marketing: Realistic Rules and Tools to Get You Started

04/10/2014       By: Natalya Bucuy

If you are a business owner, by now you have heard the hype about content marketing. You may have heard that traditional marketing is not going to deliver dependable results, as it has in years past....

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Negotiation skills – are they the key to success in business?

03/14/2014       By: Natalya Bucuy

There are two types of people in the world – those who enjoy haggling to get the best deal, and those who would rather avoid it if they could. Even if you’d prefer a visit to the dentist than...

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Customer Service Cornerstones For Your Online Business

02/18/2014       By: Natalya Bucuy

As a business owner and a consumer, you know that a company’s level of customer service can make or break a customer’s loyally and commitment to a brand.  Unfortunately one drawback of running a...

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Important Statistics for Your Business in 2014

02/07/2014       By: Natalya Bucuy

Two months into the new year, most of us have abandoned our new years resolutions. While the motivation for self-improvement may be waning, we should avoid losing our annual perspective on business. ...

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Managing Email Overload with Mass Ticket Actions

01/20/2014       By: Natalya Bucuy

How do you manage email overload when you receive hundreds or even thousands of customer inquiries on a daily basis? Until recently there’s been no easy answer to that question. You can divide ...

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TOP 10 REASONS TO TRY LIVE CHAT ON YOUR WEBSITE

12/05/2013       By: Natalya Bucuy

Whether you’ve had an online business for years or you are just getting started, there are endless benefits to adding live chat to your website. We’ve narrowed down the top ten reasons to...

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Brand Blunders: Cautionary Tales & Lessons Learned

11/20/2013       By: Natalya Bucuy

At some point, every brand will find themselves in a less than desirable place publicly. It happens. Whether it’s an accidental offensive public statement or a vocal customer who spreads stories of...

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“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support