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Should you outsource your customer service and sales teams?

09/28/2015       By: Natalya Bucuy

Customer service teams are notoriously major cost centers in any business. Between training people, paying their salaries, and spending countless hours solving customer problems- those numbers start t...

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LiveHelpNow’s own highlighted speaker at CUFP conference

09/16/2015       By: Natalya Bucuy

In striving to stay on the cutting edge of innovative software development, LiveHelpNow has transitioned much of our code base into the versatile Elixir environment. The transition process found us...

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HelpSquad Partnership with LiveHelpNow

09/10/2015       By: Natalya Bucuy

  It’s been a busy month for us, after recently being named to the Inc. 5000 list, we are excited to share more good news. We are happy to announce that HelpSquad, LLC, a live chat an...

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LiveHelpNow Makes the Inc. 5000 List!

08/24/2015       By: Natalya Bucuy

As a leading provider of fully-featured customer service software, we are  proud to announce we have been named to the Inc. 5000 list of fastest growing companies. LiveHelpNow was ranked #4 in P...

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How Cloud Technology is Shaping SMBs Productivity

08/05/2015       By: Natalya Bucuy

Long time back ‘Cloud Computing’ entered the world of technology. Since, then hosted services are used by billions of corporations from all around the world. The capabilities of cloud computing ha...

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Freshdesk Integration

06/24/2015       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Freshdesk will allow for easy transfer of live chatter information into your Freshdesk ...

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Capture Twitter mentions and support customers with Twitter-to-Ticket

06/02/2015       By: Natalya Bucuy

Integrate your company Twitter account with the LiveHelpNow Ticketing system and act on socially driven support inquiries and sales opportunities.         Manage your social footp...

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LiveHelpNow Insightly Integration

06/02/2015       By: Natalya Bucuy

LiveHelpNow customer service system collects a lot of information about your customers. The integration with Insightly will allow for easy transfer of live chatter information into your Insightly ac...

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LiveHelpNow ClinchPad Integration

05/28/2015       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of information about your customers. The integration with ClinchPad will allow for easy transfer of live chatter information into your ClinchPad account...

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PipeDrive LiveHelpNow Live Chat Integration

05/26/2015       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of information about your customers. The integration with Pipedrive will allow for easy transfer of live chatter information into your Pipedrive account...

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“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support