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The Only Thing Certain in Life is Change

Fortunately, change is sometimes for the better. Here’s an example.  Just like old-fashioned land line telephones replaced smoke signals, carrier pigeons, and shouting at the top of your lungs from the top of the nearest hill, texting is replacing  telephone calls.

Think that’s a bold statement?  Here’s some proof:

  • More than 80% of Americans text on a regular or daily basis
  • The most often used data service on earth is text messaging
  • Americans today are twice as likely to text as they are to make a phone call

The times they are a-changin,’ as Nobel-prize-winning singer and poet Bob Dylan once put it, and he’s a pretty smart guy, too. The trick is to change with them, at least if you want to continue being successful. Because it’s a pretty safe guess that anyone who trained carrier pigeons for a living was out of a job soon after people first started gossiping over their new telephones.

The LiveHelpNow SMS Chat Solution

What does all this have to do with LiveHelpNow?  We were hoping you would ask. The answer is everything.

Imagine if your prospects and clients could simply send a text to communicate with chat agents. That  would be fast, responsive, efficient, and very helpful customer service, right?

It’s the kind of service you need to offer because today’s demanding customers are constantly on the move. With LiveHelpNow’s revolutionary SMS (Short Message Service) chat capability, you can keep up with them by offering great customer service via text.

It’s simple – all you need is the phone number you already use to support your customers. Mobile customers can get immediate help just by texting, and the texts are routed right to the state-of-the-art LiveHelpNow live chat system with SMS integration.

Think how many ways this can help you to help your customers. Plus, it will save you time and money by shortening the duration of each customer contact. For example, whenever you ship products, you can include your phone number on the package and ask the customer to text you with any issues.

But Don’t Take Our Word for It…See for Yourself

Want to see how LiveHelpNow’s SMS Chat works?

Just text 877-548-3001 (the LiveHelpNow 800 number) to find out.

At LiveHelpNow, our middle name is help for a reason. Let us help you succeed. Contact us today and start your free trial.



About The Author

Natalya Bucuy

Natalya Bucuy is a content marketer at LiveHelpNow. With expertise in customer service and marketing, she has written nu...

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