Jan
22

01/22/2017       By: Natalya Bucuy

Release 5.8.34.2 Release contains the following additions and optimizations Audience overview added to Main Overview report showing volumes of visitors/chats per region Tickets by hour report, repor...

Dec
15

12/15/2016       By: Natalya Bucuy

Your website is your “digital face” as well as your most efficient conversion and sales mechanism. But does it produce the results you want? Let’s set our priorities straight. Later in this art...

Dec
12

12/12/2016       By: Natalya Bucuy

Here’s a challenge where you win—no matter what.  It’s a whole lot easier than, say, the challenge of escaping from a big maze, which we don’t recommend you try since that’s how we lost our...

Nov
28

11/28/2016       By: Natalya Bucuy

artsvector / Pixabay You read that correctly. LiveHelpNow pioneered the technology that allows customers to text a landline phone number and receive a response, just as you would between mobile devi...

Nov
28

11/28/2016       By: Natalya Bucuy

It’s no surprise that happy customer service agents mean happy customers. Just imagine, if you were to get on a call or a chat with a customer service agent who sounds like they woke up on the wrong...

Aug
29

08/29/2016       By: Natalya Bucuy

One of the problems with Online Business is that customers are disconnected from a live person who can answer their questions in real time. Without the required information at the right time, customer...

Feb
23

02/23/2016       By: Natalya Bucuy

Everyone dreams about starting fresh for the new year. Why not give your business the same opportunity with a new look for your website? With brick and mortar and eccommerce operations alike, an incre...

Jan
13

01/13/2016       By: Natalya Bucuy

Few marketers would disagree that emotion drives response. Yet pulling off a successful emotionally engaging campaign, especially for smaller brands with less name recognition, is easier said than don...

Dec
07

12/07/2015       By: Natalya Bucuy

We are happy to announce that we are rolling out a revolution customer service! The time has come to announce LiveHelpNow is now offering landline texting! Why would your business need landline tex...

Dec
02

12/02/2015       By: Natalya Bucuy

If quality content is the heart of content marketing, then engagement is its arteries. If you’ve given content marketing a go, hopefully you’ve identified your target audience, delineated its uniq...