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LiveHelpNow - Small Business Blog

This blog provides valuable insights and actionable strategies to help small businesses thrive in today’s competitive landscape. From marketing and support to operations and beyond, our aim is to equip you with the knowledge and tools you need to succeed.

Boost Creativity in Marketing: 10 Marketers Share Communication Strategies

11/09/2021       By: Natalya Bucuy

“Radical differentiation is the only way to stand out when clutter is everywhere.” Louis Grenier, Everyone Hates Marketers There are many different ways to come up with creative ideas for marketi...

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The Integral Link Between Employee and Customer Retention

10/21/2021       By: Natalya Bucuy

If you look at a prosperous business model you will notice two factors contributing the most to its success, satisfied customers and happy employees. Experiencing a higher turnover is devastating for ...

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10 Ways Help Desks Can Help With SEO (Search Engine Optimization)

10/13/2021       By: Natalya Bucuy

What is one way online help desks can help with SEO (search engine optimization)? To help companies support their SEO efforts through help desks and support centers, we asked marketing leaders this qu...

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Shopping Cart Abandonment: Prevent It, Manage It, Reduce It

08/24/2021       By: Natalya Bucuy

“Why did you leave? What did I do wrong? Is this my fault?! Come back!”  What do fishermen and eCommerce business owners have in common?  They both know the sentiment of losing what they have be...

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Guest Post: Build Customer Loyalty with Personalized Emails

05/17/2021       By: Natalya Bucuy

Many brands, naturally, focus a large portion of their marketing activities on acquiring new customers. However, acquiring isn’t enough. Just because a customer made one purchase doesn’t m...

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Guest Post: 9 Mobile Optimization Mistakes to Avoid in eCommerce Space

04/13/2021       By: Natalya Bucuy

Do you need a new bike? A book? Groceries? Phone service? If you do, it is likely you will first go to the place where most people go first to shop for these goods and services.  Online. And it is ve...

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5 Psychological Principles That Fuel Great Customer Service

01/12/2021       By: Natalya Bucuy

As a customer experience writer, I’m always on a look out for great customer service stories. Here is one of my favorites. After a long day in Phoenix, AZ, I needed a quick pick-me-up. I found a...

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Guest Post: Three pricing strategies to stand out in a crowd

01/04/2021       By: Natalya Bucuy

When it comes to small business, what are some winning pricing strategies? Digital transformation got an incredible speed boost in 2020.  The online market is now more crowded than ever. Marketers tr...

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Guest Post: A Guide to Merchant Services for Small Business

12/11/2020       By: Natalya Bucuy

If you’re a small business looking to offer your customers more ways to pay, you’ll need to acquire merchant services. But what are merchant services, and how do you find the right provider for yo...

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Guest Post: 5 Tools You Need to Start a Remote Online Business in 2021

11/30/2020       By: Natalya Bucuy

Even before the COVID-19 pandemic, more and more entrepreneurs were exploring the options of remote online business. In a 2019 survey conducted by Buffer, the data showed that 31% of respondents were ...

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