LiveHelpNow - Small Business Blog
This blog provides valuable insights and actionable strategies to help small businesses thrive in today’s competitive landscape. From marketing and support to operations and beyond, our aim is to equip you with the knowledge and tools you need to succeed.
10 Ways Help Desks Can Help With SEO (Search Engine Optimization)
10/13/2021       By: Natalya Bucuy
What is one way online help desks can help with SEO (search engine optimization)? To help companies support their SEO efforts through help desks and support centers, we asked marketing leaders this qu...
Shopping Cart Abandonment: Prevent It, Manage It, Reduce It
08/24/2021       By: Natalya Bucuy
“Why did you leave? What did I do wrong? Is this my fault?! Come back!” What do fishermen and eCommerce business owners have in common? They both know the sentiment of losing what they have be...
Guest Post: Build Customer Loyalty with Personalized Emails
05/17/2021       By: Natalya Bucuy
Many brands, naturally, focus a large portion of their marketing activities on acquiring new customers. However, acquiring isn’t enough. Just because a customer made one purchase doesn’t m...
Guest Post: 9 Mobile Optimization Mistakes to Avoid in eCommerce Space
04/13/2021       By: Natalya Bucuy
Do you need a new bike? A book? Groceries? Phone service? If you do, it is likely you will first go to the place where most people go first to shop for these goods and services. Online. And it is ve...
5 Psychological Principles That Fuel Great Customer Service
01/12/2021       By: Natalya Bucuy
As a customer experience writer, I’m always on a look out for great customer service stories. Here is one of my favorites. After a long day in Phoenix, AZ, I needed a quick pick-me-up. I found a...
Guest Post: Three pricing strategies to stand out in a crowd
01/04/2021       By: Natalya Bucuy
When it comes to small business, what are some winning pricing strategies? Digital transformation got an incredible speed boost in 2020. The online market is now more crowded than ever. Marketers tr...
Guest Post: A Guide to Merchant Services for Small Business
12/11/2020       By: Natalya Bucuy
If you’re a small business looking to offer your customers more ways to pay, you’ll need to acquire merchant services. But what are merchant services, and how do you find the right provider for yo...
Guest Post: 5 Tools You Need to Start a Remote Online Business in 2021
11/30/2020       By: Natalya Bucuy
Even before the COVID-19 pandemic, more and more entrepreneurs were exploring the options of remote online business. In a 2019 survey conducted by Buffer, the data showed that 31% of respondents were ...
5 Tips to Manage Increased Holiday Traffic
11/20/2020       By: Natalya Bucuy
As much as we’re all looking forward to the year 2020 to end, it’s not over until the clock strikes midnight. Until then we still have some work to do. Holiday season is upon us and, as ever...
Top 10 Resources for CX Professionals: Everyday Motivation Sources
11/13/2020       By: Natalya Bucuy
What do a customer experience professional, a yellow flower, and a bumble bee have in common? (Besides the obvious, which is the fact that they all bring joy to the world, or course!) They all want t...