LiveHelpNow - Small Business Blog
This blog provides valuable insights and actionable strategies to help small businesses thrive in today’s competitive landscape. From marketing and support to operations and beyond, our aim is to equip you with the knowledge and tools you need to succeed.
LiveHelpNow Introduces New Partner Program
07/27/2022       By: Natalya Bucuy
In an effort to continue to help companies improve their customer support efforts, LiveHelpNow introduces its new partner program. Now, marketing agencies, web designers, value-added resellers, softwa...
7 Benefits of Live Chat for eCommerce
07/14/2022       By: Abhishek Agarwal
Does your website have a live chat option? If not, perhaps, it’s time to change that and enjoy all the benefits of live chat can bring to your customer support. Live chat is a game-changer for eCo...
4 Easy Customer Segmentation Tips For Startup Businesses
06/30/2022       By: Arleen Atienza
What is customer segmentation? Customer segmentation, or market segmentation, divides your customers into categories based on shared characteristics. These characteristics could be anything from age, ...
Discovering Target Audience: How Well Do You Really Know Your Customers?
06/20/2022       By: Chaitanya Patel
If you wish to provide the finest service to your consumers, you must first understand who they are. Of course, not everybody who purchases your goods or services meets the same description. However, ...
A Guide to Agile Marketing for SMBs
03/14/2022       By: Natalya Bucuy
Agile is one of the hottest buzzwords in today’s marketing landscape, but it is also the most misused one too. But that doesn’t stop there. With marketing becoming more advanced, customers becomin...
Turn Customers into Brand Advocates: 3 Psychological Strategies
02/23/2022       By: Natalya Bucuy
Meet Janet. Janet lived in a different state but wanted to send some sympathy flowers to a friend in Pennsylvania. After reading some reviews she found a flower shop near her friend’s house that not...
5 reasons building a community is essential for building a business
12/06/2021       By: Natalya Bucuy
You’ve finished incorporating your business, hiring your team, and building your website. You’ve heard terms like “email blasts” and “lead lists,” but you’re not sure what they mean or...
How to turn your negative online reviews into marketing gold
11/22/2021       By: Natalya Bucuy
“Always too loud!” My friend Maryana read this part of a negative online review someone left for her Taphouse out loud as we sat at the breakfast table in a vacation bungalow this summer. “Alway...
Boost Creativity in Marketing: 10 Marketers Share Communication Strategies
11/09/2021       By: Natalya Bucuy
“Radical differentiation is the only way to stand out when clutter is everywhere.” Louis Grenier, Everyone Hates Marketers There are many different ways to come up with creative ideas for marketi...
The Integral Link Between Employee and Customer Retention
10/21/2021       By: Natalya Bucuy
If you look at a prosperous business model you will notice two factors contributing the most to its success, satisfied customers and happy employees. Experiencing a higher turnover is devastating for ...