LiveHelpNow - Blog
LiveHelpNow Live Chat Capsule CRM Integration
05/24/2015 By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of information about your customers. The integration with Capsule CRM will allow for easy transfer of live chatter information into your Capsule CRM acc...
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LiveHelpNow HubSpot Integration
05/24/2015 By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with HubSpot will allow for easy transfer of live chat information into your HubSpot account...
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LiveHelpNow Live Chat with Agile CRM Integration
05/24/2015 By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of information about your customers. The integration with Agile CRM will allow for easy transfer of chatter information into your Agile CRM account for ...
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MailChimp LiveHelpNow Live Chat Integration
05/24/2015 By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of information about your customers. The integration with MailChimp will allow for easy transfer of chatter information into your MailChimp account list...
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LiveHelpNow GetResponse Integration
05/23/2015 By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of information about your customers. The integration with GetResponse will allow for easy transfer of chatter information into your GetResponse account fo...
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Using E-Mail profiles to personalize outgoing email
04/13/2015 By: Natalya Bucuy
Email forwarding from within our System has been essential for customers to stay up to date with the Status of their Tickets, Track Statistics, and review Chat Transcripts. The benefits have been grea...
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LiveHelpNow Live Chat Integration with ZenDesk
02/27/2015 By: Natalya Bucuy
LiveHelpNow help desk software features enterprise class email management system tightly integrated with LiveHelpNow live chat system producing integrated contact history, chat to ticket and ticket t...
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Chat Sentiment Analysis is Here
02/04/2015 By: Natalya Bucuy
A common issue that people have with texting, emails, and live chat alike is that it’s hard to read how the person you’re talking to is feeling. Unless they’re padding their message...
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Announcing Live Chat Sentiment Analysis!
02/04/2015 By: Natalya Bucuy
LiveHelpNow is proud to announce the release of an amazing new feature, Sentiment Analysis! LiveHelpNow continues to be an innovator in the customer service software space, providing unique solutio...
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Are Your Spelling Mistakes Costing You Customers?
12/23/2014 By: Natalya Bucuy
They say you only get one shot at a first impression. In the world of customer service, that first impression often comes in the form of text, and where there’s text- there’s massive spell...
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