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LiveHelpNow - Small Business Blog

This blog provides valuable insights and actionable strategies to help small businesses thrive in today’s competitive landscape. From marketing and support to operations and beyond, our aim is to equip you with the knowledge and tools you need to succeed.

Navigating the Holiday Business Social Media

12/20/2022       By: Natalya Bucuy

The holiday season is surely the most wonderful time of the year. But it is also the busiest. There is no exception to this when it comes to business social media marketing. To help navigate the world...

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Small Business Holiday Preparedness Guide

12/01/2022       By: Natalya Bucuy

Is your small business holiday ready? Refocusing on Opportunity “As we approach the holiday season, let’s refocus on opportunity. It is our opportunity to become better versions of ourselves....

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Software Partnerships: The Human Element of Tech Collaborations

07/27/2022       By: Natalya Bucuy

Table Of Contents Evaluating Software Partnerships OptionsOnboarding SupportSecurityCostsThe Most Important Element of Software Partnerships...

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LiveHelpNow Introduces New Partner Program

07/27/2022       By: Natalya Bucuy

In an effort to continue to help companies improve their customer support efforts, LiveHelpNow introduces its new partner program. Now, marketing agencies, web designers, value-added resellers, softw...

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7 Benefits of Live Chat for eCommerce

07/14/2022       By: Abhishek Agarwal

Does your website have a live chat option? If not, perhaps, it’s time to change that and enjoy all the benefits of live chat can bring to your customer support.  Live chat is a game-changer for...

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4 Easy Customer Segmentation Tips For Startup Businesses

06/30/2022       By: Arleen Atienza

What is customer segmentation? Customer segmentation, or market segmentation, divides your customers into categories based on shared characteristics. These characteristics could be anything from age, ...

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Discovering Target Audience: How Well Do You Really Know Your Customers? 

06/20/2022       By: Chaitanya Patel

If you wish to provide the finest service to your consumers, you must first understand who they are. Of course, not everybody who purchases your goods or services meets the same description. However, ...

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A Guide to Agile Marketing for SMBs

03/14/2022       By: Natalya Bucuy

Agile is one of the hottest buzzwords in today’s marketing landscape, but it is also the most misused one too. But that doesn’t stop there. With marketing becoming more advanced, customers becomin...

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Turn Customers into Brand Advocates: 3 Psychological Strategies

02/23/2022       By: Natalya Bucuy

Meet Janet. Janet lived in a different state but wanted to send some sympathy flowers to a friend in Pennsylvania. After reading some reviews she found a flower shop near her friend’s house that not...

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5 reasons building a community is essential for building a business

12/06/2021       By: Natalya Bucuy

You’ve finished incorporating your business, hiring your team, and building your website.  You’ve heard terms like “email blasts” and “lead lists,” but you’re not sure what they mean or...

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- Joel Levin, VP of Support