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LiveHelpNow - New Releases and Updates

In this blog, you will find the most up-to-date information about our company’s product releases, software updates, and service improvements. Its purpose is to provide you with all the information you need to make the most of our offerings.

LiveHelpNow secured against OpenSSL heartbleed

04/10/2014       By: Natalya Bucuy

At LiveHelpNow we pride ourselves on maintaining a private and secure environment for our customers and their data. We employ financial grade security measures in both our hardware and software appli...

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Announcing the Beta Release of Visitor Triggers and Lead Scoring

03/04/2014       By: Natalya Bucuy

LiveHelpNow is pleased to announce the Beta release of Real-time Visitor Triggers and Lead Scoring! These powerful tools bring you closer than ever to your client base, all while equipping your opera...

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New Features Coming to LiveHelpNow in 2014

02/04/2014       By: Natalya Bucuy

LiveHelpNow Customer Service Software Rated #1 for 2014, with additional features coming soon…   Visitor Triggers with Lead Scoring for the Live Chat System   Visitor Triggers will...

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LiveHelpNow releases integral “Chat Button” and “HelpOut Tab” plugins

04/30/2013       By: Natalya Bucuy

New Arrivals LiveHelpNow is announcing the release of two highly anticipated plugins for websites built with content managers, the “Chat Button” and the “HelpOut Tab.” LiveHelpNow’s Chat But...

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Knowledge Base article editor & Ticket system notifications get a facelift

03/04/2013       By: Natalya Bucuy

The LiveHelpNow Knowledge Base article editor has a new look and feel along with better performance. You’ll now be able to create ‘private’ tickets that are never visible to customer...

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“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support