Jan
03

01/03/2025       By: Michael Kansky

Table Of Contents Role of Live Chat for Online SalesThe Role of Live Chat in eCommerceBenefits of Integrating Live Chat on Your WebsiteSettin...

Nov
17

11/17/2024       By: Natalya Bucuy

One of the biggest challenges for small businesses is to generate quality leads and convert them into customers. Lead generation is no easy task. It requires a great marketing strategy to be able to ...

Jul
23

07/23/2024       By: Maria De Jesus

Effective order management and outstanding customer service are vital for success. Companies aim to simplify operations, offer real-time updates, and boost customer satisfaction. NetSuite, a complete...

Dec
18

12/18/2023       By: Michael Kansky

Businesses everywhere constantly strive to improve their lead-generation strategies. With the advancements in artificial intelligence (AI), we now have a powerful tool at our disposal to take our lead...

Jul
27

07/27/2022       By: Natalya Bucuy

In an effort to continue to help companies improve their customer support efforts, LiveHelpNow introduces its new partner program. Now, marketing agencies, web designers, value-added resellers, softw...

Jun
30

06/30/2022       By: Arleen Atienza

What is customer segmentation? Customer segmentation, or market segmentation, divides your customers into categories based on shared characteristics. These characteristics could be anything from age, ...

Jan
26

01/26/2022       By: Natalya Bucuy

In 2022, if you’re not using SMS in small business communications, you might be falling behind. According to recent statistics, 58% of people say texting is the ideal way for businesses to reach th...

Jan
20

01/20/2022       By: Natalya Bucuy

”Oh, I would like to know more about this specific area.”  Just a random thought by a person going through your recent marketing campaign. Excellent! The prospect contacts your customer service ...

Jan
13

01/13/2022       By: Natalya Bucuy

Gen Z, the band of tech addicts, social warriors, video-game players, and security seekers, is a challenging target for marketers. Children of Gen Xers and Millenials, this generation spans from the m...

Jan
07

01/07/2022       By: Natalya Bucuy

How can a business effectively stay ahead of its competition in an online environment? Of course, there are many answers to that question. But one of them is to address customer experience in the conv...