Dec
06

12/06/2024       By: Natalya Bucuy

Table Of Contents What is Outsourced Customer Service?What are the pros of outsourced customer service?What are the cons of outsourced custom...

Nov
21

11/21/2024       By: Brandon Stillwell

It’s no secret that customers are the lifeblood of any business. Business success is impossible to achieve if you’re leaving your customers angry with your products, services, or customer ser...

Nov
20

11/20/2024       By: Brandon Stillwell

Anyone who works in customer service will tell you just how time-consuming and resource-intensive it can be. To ease the strain, many businesses have turned to customer service chatbot services. In f...

Nov
14

11/14/2024       By: Natalya Bucuy

Good customer service is rarely memorable. However, bad customer service can leave your clients fuming. Meeting your customers’ satisfaction is essential in generating sales and keeping your busine...

Sep
13

09/13/2024       By: Maria Rush

Waiting on hold for customer service frustrates both customers and companies. With the rising need for quick solutions, handling all inquiries by phone is inefficient and outdated. Enter call deflect...

Sep
06

09/06/2024       By: Maria Rush

Small businesses fuel the U.S. economy, with 33.2 million making up 99% of all companies. This contributed to millions of new jobs, driving growth nationwide. However, managing customer support acros...

Jul
12

07/12/2024       By: Maria Rush

In today’s fast-paced business world, efficient and accurate customer support is vital. Companies need to offer great service while handling more inquiries. LiveHelpNow’s Intelligent Rout...

Jul
02

07/02/2024       By: Maria Rush

Making data-driven decisions is crucial for optimizing customer support operations. LiveHelpNow offers advanced reporting and analytics features that provide valuable insights into your team’s perf...

Jun
21

06/21/2024       By: Maria Rush

Customers today expect quick, consistent responses via email or live chat. LiveHelpNow meets this need with a unified customer support platform, letting businesses manage emails and chats seamlessly....

Jun
18

06/18/2024       By: Maria Rush

Understanding your customers is more important than ever. LiveHelpNow’s customizable survey feature, with up to 10 questions, offers a powerful way to gather essential feedback. Here’s ho...