Sep
17

09/17/2019       By: Natalya Bucuy

#SmallBizCX19 isn’t your typical business conference.  For starters, it’s 100% online and 100% free.  Secondly, and most importantly, it is centered around improving your business’s customer e...

Sep
05

09/05/2019       By: Natalya Bucuy

“Those people who develop the ability to continuously acquire new and better forms of knowledge that they can apply to their work and to their lives will be the movers and shakers in our society fo...

Aug
21

08/21/2019       By: Natalya Bucuy

Are you ready for the future? Let me rephrase that…is your business ready for the future? There’s only one way to find out. You’ve got to put your ear to the ground, do some research...

Aug
16

08/16/2019       By: Natalya Bucuy

In any business keeping up with your competitors is an important thing.  Standing out in a crowd of companies that offer products and services similar to yours, is yet another challenge. And it’s ...

Aug
14

08/14/2019       By: Natalya Bucuy

For nearly 50 years, Swanson Health has been committed to delivering “wellness solutions that help people live simply healthier together.” They’ve also been committed to engaging with their cust...

Aug
09

08/09/2019       By: Natalya Bucuy

?As soon as you walk in and see the statue of Walt and Mickey you are immediately back to being a little kid. It’s magic??? ~ Kim Magic. That is one word that keeps popping up time and again when we...

Jul
31

07/31/2019       By: Natalya Bucuy

For millenniums, humans and books grew and evolved together. Today, as millennials become the predominant generation, books seem to have started giving way to digital media and human interactions too...

Jul
24

07/24/2019       By: Natalya Bucuy

Every week, I get an email from Netflix that alerts me to a new series (or a new documentary) that I might like based on my previous viewing choices. The mobile app, Bandsintown, periodically sends me...

Jul
16

07/16/2019       By: Natalya Bucuy

Established in 1999, CPAP.com has been dedicated to providing affordable Sleep Apnea equipment and superior customer service to its clients for 20 years.  According to their website, whether the CPAP...

Jul
12

07/12/2019       By: Natalya Bucuy

“An ounce of prevention is worth a pound of cure.” The author of the famous wisdom, Benjamin Franklin, might have not spoken about customer service specifically. But we will go ahead and apply it ...