LiveHelpNow - Blog
Talk business to me: Why a real phone conversation can trump a cold email
07/24/2013       By: Natalya Bucuy
Image courtesy of stockimages / FreeDigitalPhotos.net How many times have you found your inbox cluttered with messages from various businesses that you don’t care to read? How many times have you fo...
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Live Chat cobrowsing, powered by join.me
07/10/2013       By: Natalya Bucuy
Serve customers like never before with join.me Provided by LogMeIn, join.me will allow you to serve your customers like never before. See a chatting customer’s screen and take over mouse and keyboa...
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Does My Website Suck?
06/11/2013       By: Natalya Bucuy
#page li{margin:15px;} Maybe site traffic has slowed, maybe you haven’t gotten a unique hit on your site since the 90’s, maybe your competitors have started prank calling you because your websi...
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Help! I work with a jerk!
05/29/2013       By: Natalya Bucuy
Everyone, at some point or another, meets someone they absolutely cannot stand. When you’re forced to work with them; however, is where real problems arise. Have no fear; we are here to help. Unclen...
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LiveHelpNow releases integral “Chat Button” and “HelpOut Tab” plugins
04/30/2013       By: Natalya Bucuy
New Arrivals LiveHelpNow is announcing the release of two highly anticipated plugins for websites built with content managers, the “Chat Button” and the “HelpOut Tab.” LiveHelpNow’s Chat But...
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Knowledge Base article editor & Ticket system notifications get a facelift
03/04/2013       By: Natalya Bucuy
The LiveHelpNow Knowledge Base article editor has a new look and feel along with better performance. You’ll now be able to create ‘private’ tickets that are never visible to customer...
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Track customer calls and expand your knowledge
02/04/2013       By: Natalya Bucuy
Look through ‘recent call history’ in your Ticket info and Callback info. Reviewing customer calls is a consistent way to get great customer feedback. We’ve just added a ‘rec...
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View visits by internet service provider and get more leads
01/28/2013       By: Natalya Bucuy
Live chats are a great lead source- especially when you prompt visitors for their contact information for later follow-up. In addition, LiveHelpNow lets you personalize how you see visitors browsing...
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5 Ways to optimize your website for mobile customer support
01/18/2013       By: Natalya Bucuy
Courtesy of FreeDigitalPhotos.net Maintaining a presence on the Internet through the use of social media and a well-designed company website is a must, but many companies forget that they must also ta...
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Android App for the Live Chat System
01/11/2013       By: Natalya Bucuy
Our new Android App is now available to LiveHelpNow Live Chat System subscribers in the Google Play Store free of charge! We offer the top rated live chat system for websites, accessible in the pa...
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