May
24

05/24/2015       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with HubSpot will allow for easy transfer of live chat information into your HubSpot&nbs...

May
24

05/24/2015       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of information about your customers. The integration with Agile CRM will allow for easy transfer of chatter information into your Agile CRM acc...

May
24

05/24/2015       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of information about your customers. The integration with MailChimp will allow for easy transfer of chatter information into your MailChimp account list...

May
23

05/23/2015       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of information about your customers. The integration with GetResponse will allow for easy transfer of chatter information into your GetResponse account fo...

Apr
13

04/13/2015       By: Natalya Bucuy

Email forwarding from within our System has been essential for customers to stay up to date with the Status of their Tickets, Track Statistics, and review Chat Transcripts. The benefits have been grea...

Feb
27

02/27/2015       By: Natalya Bucuy

LiveHelpNow help desk software features enterprise class email management system tightly integrated with LiveHelpNow live chat system producing integrated contact history, chat to ticket and ticket t...

Feb
04

02/04/2015       By: Natalya Bucuy

A common issue that people have with texting, emails, and live chat alike is that it’s hard to read how the person you’re talking to is feeling. Unless they’re padding their message...

Feb
04

02/04/2015       By: Natalya Bucuy

LiveHelpNow is proud to announce the release of an amazing new feature, Sentiment Analysis! LiveHelpNow continues to be an innovator in the customer service software space, providing unique solutio...

Dec
23

12/23/2014       By: Natalya Bucuy

They say you only get one shot at a first impression. In the world of customer service, that first impression often comes in the form of text, and where there’s text- there’s massive spell...

Dec
09

12/09/2014       By: Natalya Bucuy

Having a knowledge management system is no longer optional. In fact, even if you haven’t specifically thought about it, your company probably already has some sort of knowledge management system (a...