LiveHelpNow - Blog
Best Knowledge Base Tools for 2024
01/02/2024       By: Natalya Bucuy
In this comprehensive guide, we will delve into the world of knowledge base tools and help you understand why they are an essential asset for any business. We will explore the key features that make ...
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The Benefits of Live Chat Support for Enhanced Customer Service
12/21/2023       By: Natalya Bucuy
Live chat support offers businesses a convenient and effective way to engage with their customers in real-time. In this article, we will explore the numerous benefits of live chat and how it can enhan...
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The Power of Customer Data Analytics
12/20/2023       By: Michael Kansky
Today, businesses have access to a wealth of information about their customers. This treasure trove of data holds immense power, capable of transforming the way businesses operate and grow. Customer d...
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3 Ways to Boost Customer Engagement with Innovative Technology
12/19/2023       By: Natalya Bucuy
Customer engagement is more important than ever. Gone are the days of simply providing a product or service and expecting customers to stick around. To stand out from the competition and create a loya...
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5 Ways to Improve Lead Generation with AI
12/18/2023       By: Michael Kansky
Businesses everywhere constantly strive to improve their lead-generation strategies. With the advancements in artificial intelligence (AI), we now have a powerful tool at our disposal to take our lead...
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How to Reduce Customer Churn Using AI
12/15/2023       By: Natalya Bucuy
Are you struggling to retain your customers? Don’t worry, artificial intelligence (AI) is here to assist. In this article, we’ll explore three exciting ways that AI can help you reduce cus...
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Best Practices for Contact Centers for 2024
12/13/2023       By: Michael Kansky
Contact centers play a crucial role in maintaining strong customer relationships and boosting brand loyalty. As technology continues to advance, it is important for contact centers to stay up-to-date ...
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2023 Year in Review: LiveHelpNow Software Features
12/13/2023       By: Natalya Bucuy
Before New Year’s resolutions take center stage, it’s good to reflect. Look back and count all of our blessings and accomplishments. For us, 2023 brought some significant improvements and exciting...
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Improving Customer Service Agent Experience with AI
12/11/2023       By: Michael Kansky
By leveraging emerging Artificial intelligence (AI), companies can improve customer interactions. But businesses can also transform the experience for customer service agents with AI. In this article,...
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Increase eCommerce Sales During the Holidays
12/07/2023       By: Natalya Bucuy
The holiday season is here, and that means one thing for eCommerce businesses: it’s time to amp up your sales game! With countless shoppers looking for the perfect gifts and deals, you need to m...
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