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LiveHelpNow - Small Business Blog

This blog provides valuable insights and actionable strategies to help small businesses thrive in today’s competitive landscape. From marketing and support to operations and beyond, our aim is to equip you with the knowledge and tools you need to succeed.

6 customer experience strategies to help you beat the competition

05/31/2019       By: Natalya Bucuy

Unless you’ve unlocked the secret of cold fusion or cured the common cold, your business has competition. Separating yourself from that competition involves more than just lowering prices or bea...

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Three Ways to Improve Human Customer Service Without Extra Costs

05/28/2019       By: Natalya Bucuy

“Are you a real human?” We get this question all the time when we start our virtual chat sessions here at LiveHelpNow. Our customers don’t want to talk to robots. They want human customer se...

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5 Tips Towards Delivering Consistent Customer Experience

05/23/2019       By: Natalya Bucuy

Last week, I had an overcharge issue with my phone provider. A tweet mentioning the service provider got me a prompt response from the official Twitter account. I was advised to call the service cente...

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Closing the Generational Gap in Workplace

05/07/2019       By: Natalya Bucuy

“Don’t make fun of your mother for needing help with her computer. She taught you how to use a spoon!” The popular online meme’s got a point. In the ever-changing tech world, the younger gener...

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Cure for the Mondays – Bring Joy to your Workday

02/21/2019       By: Natalya Bucuy

It’s Monday! Are you dreading the upcoming work week? If so, chances are that it’s not the tasks at hand that are bothering you. It’s not the upcoming meetings and conference calls, and itR...

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How to Be Productive With a Piñata Full of Bees Hanging Above Your Head

10/10/2018       By: Natalya Bucuy

This can happen to anyone. You sit down at your desk to work and you notice that there is a piñata full of bees hanging above your head. How did it get there? Where did it come from? These question...

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6 Reasons You Should Let Your Customers Text You

10/04/2018       By: Natalya Bucuy

Your customers want to text! Did you know that LiveHelpNow offers a unique feature that lets your customers text your business landline, and have that conversation routed to a live customer service de...

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Benefits of Live Chat Apps for Real Estate Agents

04/30/2018       By: Natalya Bucuy

As a real estate agent, you’re regularly at the beck and call of homebuyers who need your assistance at every stage of the buying process. Live chat apps for real estate agents can help keep communi...

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How to Improve Trust with Customer Support Software

04/30/2018       By: Natalya Bucuy

A poor attitude and lack of confidence toward your business can spell major trouble. Studies have shown a direct correlation with lack of trust and customers jumping ship to another brand. While it’...

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5 Ways to Overcome Sales Reluctance

12/09/2017       By: Natalya Bucuy

A lot of businesses hinge a big majority of their bottom line from their sales profits. That’s why it ‘s no wonder that selling is such an important part of our everyday working atmosphere. Despit...

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“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support