These days, customer service is king. Companies like Amazon are constantly heralded for their exceptional customer service, and their constant willingness to go above and beyond for their customers. By the same token, many companies (who will remain nameless) are getting publicly shamed for poor customer service. With customer care at the forefront of peoples’ concerns when looking for a company to do business with, it’s essential to keep your service top-notch, and to make it known that you put your patrons first. But, how can you do that?
That’s where the LiveHelpNow Challenge comes in. This fun challenge was devised to shine a light on some companies that are providing exceptional service that the public may otherwise not know about. At LiveHelpNow, we’re your customer service experts, and we know good service when we see it. So, say we think you’re among the best…what does that mean for you?
- Bragging rights: Oh yeah, good old fashioned bragging rights. Just like when you were a kid and your parents bought you a shiny new toy before anyone else had it—the toy has changed but the concept remains the same. You can tell the world that a company specializing in customer service thinks that YOUR customer service is awesome!
- A credible reference: At LiveHelpNow, customer service is what we do. We build the tools that empower other businesses to communicate with their customers quickly and efficiently. When we see someone using our software to go above and beyond for their customers, we notice, we understand what goes into that, and we are happy to give them some public recognition.
- A way to draw in new customers: It’s not uncommon for customers to find identical products on multiple websites. When that’s the case, the decision often comes down to customer service. If you can say that you don’t just have good service… you have exceptional, challenge-winning service, then that can help you win over new customers.
- Something to strive for: Just because you are a challenge winner one month, doesn’t guarantee you will be the next. The LiveHelpNow challenge is devised to be a monthly challenge so nobody can get complacent with their service practice. Customer service is constantly evolving, and we believe that standout companies are able to adapt to that.
The LiveHelpNow Challenge is open to any LiveHelpNow Customer. All you have to do is sign up for LiveHelpNow’s chat service, and we’ll take care of the rest. We post winners at the end of each month, and then you can reap the benefits of being named a challenge winner. So, what are you waiting for?