Natalya Bucuy

Jan
31

01/31/2024

The year 2024 brings us some exciting events to note. The Paris Olympics Games, World Cups in various sports, and a total solar eclipse (April 8!) are just some of them. And of course, let’s no...

Jan
19

01/19/2024

Are you tired of boring old customer service lines? Sick of waiting on hold for hours? Well, have no fear because live chat systems are here to save the day! When choosing software to help you achieve...

Jan
02

01/02/2024

In this comprehensive guide, we will delve into the world of knowledge base tools and help you understand why they are an essential asset for any business. We will explore the key features that make ...

Dec
21

12/21/2023

Live chat support offers businesses a convenient and effective way to engage with their customers in real-time. In this article, we will explore the numerous benefits of live chat and how it can enhan...

Dec
19

12/19/2023

Customer engagement is more important than ever. Gone are the days of simply providing a product or service and expecting customers to stick around. To stand out from the competition and create a loya...

Dec
15

12/15/2023

Are you struggling to retain your customers? Don’t worry, artificial intelligence (AI) is here to assist. In this article, we’ll explore three exciting ways that AI can help you reduce cus...

Dec
13

12/13/2023

Before New Year’s resolutions take center stage, it’s good to reflect. Look back and count all of our blessings and accomplishments. For us, 2023 brought some significant improvements and exciting...

Dec
07

12/07/2023

The holiday season is here, and that means one thing for eCommerce businesses: it’s time to amp up your sales game! With countless shoppers looking for the perfect gifts and deals, you need to m...

Dec
05

12/05/2023

Customer satisfaction is the key to any successful business. A crucial component of satisfying customers is effective communication. Poor communication, on the other hand, can have a devastating impac...

Nov
22

11/22/2023

Live chat has become an integral part of customer service for businesses of all sizes. Recent statistics show higher customer satisfaction scores from customers who use live chat – 73%, compared...