LiveHelpNow - Blog
Benefits of Live Chat Apps for Real Estate Agents
12/05/2024       By: Natalya Bucuy
As a real estate agent, you’re regularly at the beck and call of homebuyers who need your assistance at every stage of the buying process. Live chat apps for real estahttps://livehelpnow.net/li...
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PESI: Online Learning Meets Organized Customer Communications
12/05/2024       By: Natalya Bucuy
James is a psychologist and a veteran with hearing loss. He lives in Missouri and works with a small staff on a grant to make sure that children are protected from domestic abuse. Recently, James wan...
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Sentiment Analysis in Live Chat
12/03/2024       By: Natalya Bucuy
Sentiment analysis is a natural language processing technique that involves analyzing the emotions, attitudes, and opinions expressed in text. By utilizing advanced algorithms, sentiment analysis can...
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Workforce Management: Simple Tool for Time and Shift Tracking
12/03/2024       By: Natalya Bucuy
Workforce management in a contact center environment can be a stressful endeavor. At times, managing agents’ log-ins and log-outs, shifts, breaks, and holidays can truly feel like herding cats.&nbs...
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Omnichannel Customer Service: Method to Madness
11/26/2024       By: Natalya Bucuy
Imagine calling your friend one day to talk about a problem you’re having with your mother. You call, chat, and explain the problem to her. You discuss your feelings and possible solutions...
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NiftyQuoter Integration
11/26/2024       By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of information about your customers. The integration with NiftyQuoter will allow for easy transfer of live chatter information into your NiftyQuoter...
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Send LiveHelpNow Chats to SalesForce CRM
11/26/2024       By: Natalya Bucuy
Customer relationship management in the cloud Wouldn’t it be nice if you could house all of your LiveHelpNow chat sales leads and customer service inquiries in Salesforce CRM automatically? ...
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Close the loop: Turn customer feedback into customer insight
11/26/2024       By: Natalya Bucuy
Courtesy of FreeDigitalPhotos.net Regardless of the products it sells or the work it performs, no business can be successful for long if its customers aren’t happy. To learn where they stand...
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Leadership and Followership Learned From Dance
11/21/2024       By: Natalya Bucuy
Sometimes the most valuable lessons in leadership and followership come from outside the office. Meet Mario Che and Jeanette Fiallo, Latin dancers from Florida. Photo by Ray Lopez Photo by T...
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8 Steps to Building a Winning Customer Service Strategy
11/21/2024       By: Brandon Stillwell
It’s no secret that customers are the lifeblood of any business. Business success is impossible to achieve if you’re leaving your customers angry with your products, services, or customer ser...
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