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Top SaaS Security Measures to Protect Your Data in 2024

08/14/2024       By: Maria De Jesus

Table Of Contents What is SaaS security?Importance of Data Protection in the SaaS IndustryAdvanced EncryptionMulti-Factor Authentication (MFA...

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AI Powered Customer Service: It’s Not Just a Trend

08/09/2024       By: Maria De Jesus

Customer service is more crucial than ever. With customers demanding fast and effective solutions, businesses must stay ahead by incorporating AI customer service. AI-powered customer service is revo...

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NetSuite and LiveHelpNow: A Comprehensive Omnichannel Solution

07/29/2024       By: Maria De Jesus

Discover how our omnichannel solution integrates NetSuite and LiveHelpNow to enhance customer interactions and streamline operations Ensuring a seamless and consistent customer experience across m...

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Optimizing Order Management with NetSuite and LiveHelpNow Integration

07/23/2024       By: Maria De Jesus

Effective order management and outstanding customer service are vital for success. Companies aim to simplify operations, offer real-time updates, and boost customer satisfaction. NetSuite, a complete...

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Optimize Your Workflow with LiveHelpNow’s Intelligent Routing System

07/12/2024       By: Maria De Jesus

In today’s fast-paced business world, efficient and accurate customer support is vital. Companies need to offer great service while handling more inquiries. LiveHelpNow’s Intelligent Rout...

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Make Data-Driven Decisions with LiveHelpNow’s Advanced Reporting and Analytics

07/02/2024       By: Maria De Jesus

Making data-driven decisions is crucial for optimizing customer support operations. LiveHelpNow offers advanced reporting and analytics features that provide valuable insights into your team’s perf...

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LiveHelpNow’s Unified Customer Support Platform for Emails and Chats

06/21/2024       By: Maria De Jesus

Customers today expect quick, consistent responses via email or live chat. LiveHelpNow meets this need with a unified customer support platform, letting businesses manage emails and chats seamlessly....

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Boost Brand Image with LiveHelpNow’s Customizable Surveys

06/18/2024       By: Maria De Jesus

Understanding your customers is more important than ever. LiveHelpNow’s customizable survey feature, with up to 10 questions, offers a powerful way to gather essential feedback. Here’s ho...

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Effective Email Tracking and Accountability with LiveHelpNow’s Ticketing System

06/12/2024       By: Maria De Jesus

Effective tracking and accountability are crucial for customer support teams to provide timely and accurate responses. Especially when utilizing email tracking software. However, without the right to...

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Enhancing Customer Support with LiveHelpNow’s Advanced Chat Queuing Rules

06/11/2024       By: Maria De Jesus

Efficient customer support is crucial for high customer satisfaction. A key part of this is managing chat queues well. LiveHelpNow offers advanced chat queuing rules for this. Administrators can set ...

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“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support