Dec
06

12/06/2024       By: Natalya Bucuy

Table Of Contents What is Outsourced Customer Service?What are the pros of outsourced customer service?What are the cons of outsourced custom...

Dec
06

12/06/2024       By: Natalya Bucuy

Table Of Contents What are KPI Dashboards? Why do KPI Dashboards help improve performance?How can teams get started with KPI Dashboards?Read...

Dec
05

12/05/2024       By: Natalya Bucuy

“Always too loud!” My friend Maryana read this part of a negative online review someone left for her Taphouse out loud as we sat at the breakfast table in a vacation bungalow this summer. “A...

Dec
05

12/05/2024       By: Natalya Bucuy

LiveHelpNow customer service system collects a lot of information about your customers. The integration with JangoMail will allow for easy transfer of live chatter information into your JangoMai...

Dec
05

12/05/2024       By: Natalya Bucuy

As a real estate agent, you’re regularly at the beck and call of homebuyers who need your assistance at every stage of the buying process. Live chat apps for real estahttps://livehelpnow.net/li...

Dec
05

12/05/2024       By: Natalya Bucuy

James is a psychologist and a veteran with hearing loss. He lives in Missouri and works with a small staff on a grant to make sure that children are protected from domestic abuse. Recently, James wan...

Dec
03

12/03/2024       By: Natalya Bucuy

Sentiment analysis is a natural language processing technique that involves analyzing the emotions, attitudes, and opinions expressed in text. By utilizing advanced algorithms, sentiment analysis can...

Dec
03

12/03/2024       By: Natalya Bucuy

Workforce management in a contact center environment can be a stressful endeavor. At times, managing agents’ log-ins and log-outs, shifts, breaks, and holidays can truly feel like herding cats.&nbs...

Nov
26

11/26/2024       By: Natalya Bucuy

Imagine calling your friend one day to talk about a problem you’re having with your mother.  You call, chat, and explain the problem to her. You discuss your feelings and possible solutions...

Nov
26

11/26/2024       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of information about your customers. The integration with NiftyQuoter will allow for easy transfer of live chatter information into your NiftyQuoter...