LiveHelpNow - Blog
8 Ways You Can Improve IT Service Desk
03/28/2022       By: Natalya Bucuy
The IT industry has undergone a rapid innovation that has made life easier for its customers and employees. With this, IT support teams are somewhere caught in an uphill battle. IT service desk indus...
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A Guide to Agile Marketing for SMBs
03/14/2022       By: Natalya Bucuy
Agile is one of the hottest buzzwords in today’s marketing landscape, but it is also the most misused one too. But that doesn’t stop there. With marketing becoming more advanced, customers becomin...
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Turn Customers into Brand Advocates: 3 Psychological Strategies
02/23/2022       By: Natalya Bucuy
Meet Janet. Janet lived in a different state but wanted to send some sympathy flowers to a friend in Pennsylvania. After reading some reviews she found a flower shop near her friend’s house that not...
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13 Omnichannel Strategies To Improve Customer Service
02/16/2022       By: Natalya Bucuy
Table Of Contents Provide Fun and Educational BlogsAbility to Compare QuotesThe Power of Conversational AIStaying Uniform and True to Brand V...
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How to Improve SEO with Conversational Website
02/10/2022       By: Natalya Bucuy
In the current competitive climate, it’s becoming more and more challenging to draw users’ attention to business websites. But human ingenuity knows no boundaries, and business owners are creating...
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How Chatbots Enhance Customer Experience
02/09/2022       By: Natalya Bucuy
As a business owner, you might always feel like there aren’t enough hands on deck to get things done. We’ve been there! Of course, having a capable and efficient team to help you is essential. As ...
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11 Effective Examples of SMS In Small Business
01/26/2022       By: Natalya Bucuy
In 2022, if you’re not using SMS in small business communications, you might be falling behind. According to recent statistics, 58% of people say texting is the ideal way for businesses to reach th...
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How to Align Customer Service and Marketing to Boost Sales
01/20/2022       By: Natalya Bucuy
”Oh, I would like to know more about this specific area.” Just a random thought by a person going through your recent marketing campaign. Excellent! The prospect contacts your customer service ...
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7 Tips to Elevate AI Chatbot Customer Service for an Exceptional Experience
01/14/2022       By: Natalya Bucuy
When Weizenbaum invented the first chatbot (named Eliza), he wanted to prove that machines could converse intelligently with humans. He never, however, imagined that brands and organizations would ...
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7 Tips for Small Businesses to Increase Gen Z Brand Loyalty
01/13/2022       By: Natalya Bucuy
Gen Z, the band of tech addicts, social warriors, video-game players, and security seekers, is a challenging target for marketers. Children of Gen Xers and Millenials, this generation spans from the m...
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