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LiveHelpNow - Software Tips and Tricks

Master our software and enhance your productivity.  Here, we uncover hidden features, shortcuts, and innovative ways to maximize efficiency.

How SaaS Tools Are Making Remote Work Easier for Teams Everywhere

08/23/2024       By: Maria De Jesus

Remote work has changed how businesses and employees operate. Many now value the freedom to work from anywhere. But remote work needs more than just a good internet connection. Software as a Service...

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Top SaaS Security Measures to Protect Your Data in 2024

08/14/2024       By: Maria De Jesus

Table Of Contents What is SaaS security?Importance of Data Protection in the SaaS IndustryAdvanced EncryptionMulti-Factor Authentication (MFA...

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Optimizing Order Management with NetSuite and LiveHelpNow Integration

07/23/2024       By: Maria De Jesus

Effective order management and outstanding customer service are vital for success. Companies aim to simplify operations, offer real-time updates, and boost customer satisfaction. NetSuite, a complete...

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Optimize Your Workflow with LiveHelpNow’s Intelligent Routing System

07/12/2024       By: Maria De Jesus

In today’s fast-paced business world, efficient and accurate customer support is vital. Companies need to offer great service while handling more inquiries. LiveHelpNow’s Intelligent Rout...

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Make Data-Driven Decisions with LiveHelpNow’s Advanced Reporting and Analytics

07/02/2024       By: Maria De Jesus

Making data-driven decisions is crucial for optimizing customer support operations. LiveHelpNow offers advanced reporting and analytics features that provide valuable insights into your team’s perf...

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Discovering the Hidden Gems of LiveHelpNow: Underrated Live Chat Features

05/30/2024       By: Maria De Jesus

Customer service success lies in the details. While some live chat features of LiveHelpNow are well-known, others are just as powerful but overlooked. Three useful tools to enhance customer service a...

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9 AI Chatbot Examples That Help Businesses Thrive

02/22/2023       By: Natalya Bucuy

In recent years, AI chatbots have been all the buzz in the tech and business world. AI chatbot examples from companies, big and small, show success in customer interactions. As conversational AI cont...

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Agent Workspace Takes Customer Service to the Next Level 

02/22/2023       By: Natalya Bucuy

Extra! Extra! You might have heard the news already – the new LiveHelpNow Agent Workspace is here to stay and shine. Over two years in the making, our new agent software interface is now availab...

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15 Live Chat Benefits for Businesses of Any Size

02/01/2023       By: Natalya Bucuy

In 2023, live chat software is a must for any business. Why? Because benefits of live chat is endless. If technologically-advanced aliens sent a spaceship to Earth, one of the first things they would...

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Software Partnerships: The Human Element of Tech Collaborations

07/27/2022       By: Natalya Bucuy

Table Of Contents Evaluating Software Partnerships OptionsOnboarding SupportSecurityCostsThe Most Important Element of Software Partnerships...

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“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support