Feb
22

02/22/2023       By: Natalya Bucuy

Extra! Extra! You might have heard the news already – the new LiveHelpNow Agent Workspace is here to stay and shine. Over two years in the making, our new agent software interface is now availab...

Feb
01

02/01/2023       By: Natalya Bucuy

In 2023, live chat software is a must for any business. Why? Because live chat benefits are endless. If technologically-advanced aliens sent a spaceship to Earth, one of the first things they would in...

Apr
21

04/21/2022       By: Natalya Bucuy

Sometimes when you start cleaning your house, you move some of the furniture and realize that the new arrangement looks much better.  Customer Support Solutions ...

Jan
03

01/03/2022       By: Natalya Bucuy

Live chat is a convenient and effective way of providing customers with great service on their own terms. It provides an easy and hassle-free way for customers to get connected with support.  It’s ...

Oct
07

10/07/2021       By: Natalya Bucuy

How many in-person conversations can you have at the same time?  Brain studies suggest the answer is just one. And if you’re in a group of people, only four people can have a conversation together....

Aug
19

08/19/2021       By: Natalya Bucuy

In the world of business, customer service has never been more important. The difference between a good company and a great company is how well it treats its customers. Today, customers are so impatie...

Jul
20

07/20/2021       By: Natalya Bucuy

What matters to customers today? Short answer: convenience.  Customers are showing that they will take their business where they can get convenient self-service solutions built on conversational arti...

Nov
20

11/20/2020       By: Natalya Bucuy

As much as we’re all looking forward to the year 2020 to end, it’s not over until the clock strikes midnight.  Until then we still have some work to do. Holiday season is upon us and, as ever...

Aug
03

08/03/2020       By: Natalya Bucuy

Hey, Friends! We’d like to let you in on a little secret. Only a few of our customers may know that LiveHelpNow also owns and operates HelpSquad (helpsquad.com), a 24/7 call center employing 30...

Jan
15

01/15/2020       By: Natalya Bucuy

Chatbots, a form of artificial intelligence, conduct chat through auditory or textual methods. Their purpose is to help businesses answer customers as any human agent would do. Interesting, isn’t it...