Sep
06

09/06/2023       By: Natalya Bucuy

Modern times bring us digital tools faster than we might realize we need them. Appointment scheduling software is one tool that’s becoming a staple in a small business setting. And for good reasons....

Jul
27

07/27/2023       By: Brandon Stillwell

Deciding whether to adopt a chatbot as part of your customer service plan can be intimidating. Will customers use it? Will the quality of my customer service suffer? What about operational cost savin...

Feb
27

02/27/2023       By: Natalya Bucuy

Text. Your. Customers. If this concept makes you pause and ask why you have come to the right place. Recent texting statistics show that texting is no longer a purely personal communication channel. C...

Dec
20

12/20/2022       By: Natalya Bucuy

The holiday season is surely the most wonderful time of the year. But it is also the busiest. There is no exception to this when it comes to business social media marketing. To help navigate the world...

Dec
01

12/01/2022       By: Natalya Bucuy

Is your small business holiday ready? Refocusing on Opportunity “As we approach the holiday season, let’s refocus on opportunity. It is our opportunity to become better versions of ourselves....

Jul
27

07/27/2022       By: Natalya Bucuy

For a brand, it’s vital to create software partnerships on which you can depend for more than just functionality. Choosing which solution would be the best match for a company means understanding th...

Jul
27

07/27/2022       By: Natalya Bucuy

In an effort to continue to help companies improve their customer support efforts, LiveHelpNow introduces its new partner program. Now, marketing agencies, web designers, value-added resellers, softwa...

Jul
14

07/14/2022       By: Abhishek Agarwal

Does your website have a live chat option? If not, perhaps, it’s time to change that and enjoy all the benefits of live chat can bring to your customer support.  Live chat is a game-changer for...

Jun
30

06/30/2022       By: Arleen Atienza

What is customer segmentation? Customer segmentation, or market segmentation, divides your customers into categories based on shared characteristics. These characteristics could be anything from age, ...

Jun
20

06/20/2022       By: Chaitanya Patel

If you wish to provide the finest service to your consumers, you must first understand who they are. Of course, not everybody who purchases your goods or services meets the same description. However, ...