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LiveHelpNow - Small Business Blog

This blog provides valuable insights and actionable strategies to help small businesses thrive in today’s competitive landscape. From marketing and support to operations and beyond, our aim is to equip you with the knowledge and tools you need to succeed.

How to turn your negative online reviews into marketing gold

12/05/2024       By: Natalya Bucuy

“Always too loud!” My friend Maryana read this part of a negative online review someone left for her Taphouse out loud as we sat at the breakfast table in a vacation bungalow this summer. “A...

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Benefits of Live Chat Apps for Real Estate Agents

12/05/2024       By: Natalya Bucuy

As a real estate agent, you’re regularly at the beck and call of homebuyers who need your assistance at every stage of the buying process. Live chat apps for real estahttps://livehelpnow.net/li...

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Close the loop: Turn customer feedback into customer insight

11/26/2024       By: Natalya Bucuy

Courtesy of FreeDigitalPhotos.net Regardless of the products it sells or the work it performs, no business can be successful for long if its customers aren’t happy. To learn where they stand...

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Leadership and Followership Learned From Dance

11/21/2024       By: Natalya Bucuy

Sometimes the most valuable lessons in leadership and followership come from outside the office. Meet Mario Che and Jeanette Fiallo, Latin dancers from Florida. Photo by Ray Lopez Photo by T...

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Don’t Be a Creep: Five Steps to Customer Profiling

11/14/2024       By: Natalya Bucuy

If you ever talked about the nuances of a World War II battle to a friend who doesn’t care about history, talked about baseball to someone who doesn’t watch sports, or tried to discuss a piece of...

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7 ways you can stop customers from getting buyer’s remorse

11/14/2024       By: Natalya Bucuy

“I think you should have looked around. You would have gotten a better deal” If you are a salesperson nothing is scarier than these words spoken to your customer by their spouse, c...

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The Importance of Unified Communication in Customer Support for SMBs

09/06/2024       By: Maria De Jesus

Small businesses fuel the U.S. economy, with 33.2 million making up 99% of all companies. This contributed to millions of new jobs, driving growth nationwide. However, managing customer support acros...

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Best Knowledge Base Software for 2024

01/02/2024       By: Natalya Bucuy

Table Of Contents Understanding Knowledge Base SoftwareWhat is knowledge base software?Importance of Knowledge Base Tools in BusinessKey Feat...

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Increase eCommerce Sales During the Holidays

12/07/2023       By: Natalya Bucuy

The holiday season is here, and that means one thing for eCommerce businesses: it’s time to amp up your sales game! With countless shoppers looking for the perfect gifts and deals, you need to m...

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Small Business Holiday Guide 2023

11/09/2023       By: Natalya Bucuy

Stores and shops stop being just stores and shops around the holidays. They become centers of the season’s busy buzzing energy, That excitement and magic anticipation radiate from underneath the cle...

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“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support