Oct
18

10/18/2012       By: Natalya Bucuy

Courtesy of FreeDigitalPhotos.net Once you’ve got leads coming in, take the next steps to walk them toward the register. The process may not always be speedy, but taking the time to parse through po...

Oct
16

10/16/2012       By: Natalya Bucuy

Courtesy of FreeDigitalPhotos.net Sometimes, small business owners can get so caught up in their end product or the bottom line that they forget about the process it takes to get there. While its true...

Aug
02

08/02/2012       By: Natalya Bucuy

You’ve heard how collecting customer feedback can help you uncover and fix mistakes, improve service, and better understand your shoppers. In the long run, that helps to forge stronger customer loya...

Jan
04

01/04/2012       By: Natalya Bucuy

Live chat is becoming a part of the online shopping experience as research point indicates that interacting with a visitor on a site real time can boost conversions. But merely installing a chat sof...

Aug
21

08/21/2011       By: Natalya Bucuy

The day before yesterday I was shopping online. More specifically, I was looking for some rock climbing shoes as some vacation time was coming up and the great outdoors beckoned. As I clicked on the s...