LiveHelpNow - Customer Support Blog
Our Customer Support Blog is your one-stop shop for valuable insights, tips, and best practices. Whether you are a customer support professional, a team leader, or a business owner, this curated collection of resources will help you elevate your support game.
Guide to SaaS Pricing Models: Why Flexibility Matters More Than Ever
09/02/2025 By: Maria Rush
Pricing is tricky. Especially when you’re running a SaaS business. You want to make money (of course), but you also want customers to stick around. And maybe even tell their friends about you. That...
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AI Customer Service: Smarter Support Without Losing the Human Touch
08/20/2025 By: Maria Rush
AI is everywhere right now. You’ve seen it. Chatbots that answer questions, tools that route tickets, even analytics dashboards that promise to “revolutionize support.” But here’s the ques...
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7 Best Zendesk Alternatives to Try Before You Renew Your Subscription
08/12/2025 By: Maria Rush
Table Of Contents Quick Comparison Table1. LiveHelpNow — Best All-in-One Zendesk Alternative for Value and Support2. Freshdesk — Popular,...
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Generative AI Chatbots for Always-On Support: What Businesses Need to Know
08/06/2025 By: Maria Rush
You know how it goes. Customer messages don’t stop just because it’s midnight. But your support team? They need sleep. That’s where an AI customer service chatbot comes in. It’s like hirin...
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Social Media Customer Service Software: A Practical Guide for Busy Support Teams
07/29/2025 By: Maria Rush
Table Of Contents Why Social Media Is the New Customer Support FrontlineWhat Is Social Media Customer Service Software?How to Use Social Medi...
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ChatGPT or Gemini? Choosing the Right AI for Your Chatbot Needs
06/26/2025 By: Maria Rush
Table Of Contents What Is a Chatbot?ChatGPT vs GeminiA Quick HistoryStrengths and Use CasesPersonalization and Context HandlingData Privacy, ...
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Transforming Customer Experience Through AI Chatbot Integration
04/29/2025 By: Mary Dellosa
As customers demand instant help and 24/7 service, businesses must adapt fast. AI chatbot integration now leads this change. These smart tools go beyond basic support. They reshape how companies ...
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Mastering Customer Service Etiquette: The Ultimate Guide to Professional Interactions
04/22/2025 By: Mary Dellosa
In today’s world, customers expect more. One bad moment can cost more than a sale, it can lose a customer for life. The key difference often lies in customer service etiquette. It’s more ...
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Customer Service Operations Playbook: How to Reduce Costs & Improve CX
02/20/2025 By: Maria Rush
Table Of Contents Why Customer Service Operations Matter More Than EverWhat is Customer Service Operations?Step 1: Automate Where It Makes Se...
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The Best Service Desk Software for Small Businesses: Features You Need
02/12/2025 By: Maria Rush
Table Of Contents What Is Service Desk Software?Why Small Businesses Need Service Desk SoftwareThe Biggest Benefits:Trending NowKey Features ...
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