Oct
03

10/03/2024       By: Michael Kansky

Digital marketing is about connecting with people online to sell products or share ideas. But understanding what customers need and engaging them effectively can be tough. That’s where AI steps...

Sep
30

09/30/2024       By: Maria De Jesus

If you manage many properties, you’ve likely heard of using a channel manager to streamline your operations. They help organize listings, bookings, and messages in one spot, making it easier to man...

Sep
23

09/23/2024       By: Maria De Jesus

Imagine this: a customer contacts your business after hours needing help, but no one is there. They leave frustrated, and you might lose them for good. Not ideal, right? Now, picture having 24/7/365 ...

Sep
13

09/13/2024       By: Maria De Jesus

Waiting on hold for customer service frustrates both customers and companies. With the rising need for quick solutions, handling all inquiries by phone is inefficient and outdated. Enter call deflect...

Sep
06

09/06/2024       By: Maria De Jesus

Small businesses fuel the U.S. economy, with 33.2 million making up 99% of all companies. This contributed to millions of new jobs, driving growth nationwide. However, managing customer support acros...

Sep
06

09/06/2024       By: Maria De Jesus

The need for efficient, reliable, and scalable customer service has grown. Meet Hue, an AI-driven chatbot and agent assistant built to meet modern business demands. Powered by ChatGPT, Hue merges AI ...

Aug
23

08/23/2024       By: Maria De Jesus

Remote work has changed how businesses and employees operate. Many now value the freedom to work from anywhere. But remote work needs more than just a good internet connection. Software as a Service ...

Aug
14

08/14/2024       By: Maria De Jesus

As the SaaS industry grows, so does the demand for strong SaaS security policies. Cyber threats keep evolving, making it vital for SaaS providers to stay ahead. Here are key SaaS security measures to...

Aug
09

08/09/2024       By: Maria De Jesus

Customer service is more crucial than ever. With customers demanding fast and effective solutions, businesses must stay ahead by incorporating AI customer service. AI-powered customer service is revo...

Jul
29

07/29/2024       By: Maria De Jesus

Discover how our omnichannel solution integrates NetSuite and LiveHelpNow to enhance customer interactions and streamline operations Ensuring a seamless and consistent customer experience across m...