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Nutshell Integration

12/12/2024       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of useful information about your customers. The Nutshell integration will allow for easy transfer of live chat information into your Nutshell people li...

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Live Chat Queueing

12/11/2024       By: Natalya Bucuy

Live chat queueing is a valuable tool for businesses looking to provide efficient and effective customer support. Using live chat queueing strategies, businesses can optimize their customer service o...

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How to get Old Customers back: 15 Winback Strategies

12/09/2024       By: Natalya Bucuy

What is one strategy to get old customers back?  To help you earn a previous customer’s business, we asked business professionals and leaders this question for their insights. From checking in ...

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LiveHelpNow Chat Solve 360 Integration

12/09/2024       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of information about your customers. The integration with Solve360 will allow for easy transfer of live chatter information into your Solve360 ...

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13 Examples of Customer Loyalty Programs

12/07/2024       By: Natalya Bucuy

Table Of Contents What is a loyalty program?Tiered Loyalty ProgramsE.L.F.’s Beauty SquadMission-Driven Customer Loyalty ProgramsPersonalize...

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The Pros and Cons of Outsourcing Customer Service

12/06/2024       By: Natalya Bucuy

Table Of Contents What is Outsourced Customer Service?What are the pros of outsourced customer service?What are the cons of outsourced custom...

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LiveHelpNow Introduces KPI Dashboards, a Tool to Monitor Agent Performance

12/06/2024       By: Natalya Bucuy

Table Of Contents What are KPI Dashboards? Why do KPI Dashboards help improve performance?How can teams get started with KPI Dashboards?Read...

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How to turn your negative online reviews into marketing gold

12/05/2024       By: Natalya Bucuy

“Always too loud!” My friend Maryana read this part of a negative online review someone left for her Taphouse out loud as we sat at the breakfast table in a vacation bungalow this summer. “A...

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JangoMail Integration

12/05/2024       By: Natalya Bucuy

LiveHelpNow customer service system collects a lot of information about your customers. The integration with JangoMail will allow for easy transfer of live chatter information into your JangoMai...

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Benefits of Live Chat Apps for Real Estate Agents

12/05/2024       By: Natalya Bucuy

As a real estate agent, you’re regularly at the beck and call of homebuyers who need your assistance at every stage of the buying process. Live chat apps for real estahttps://livehelpnow.net/li...

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“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support