LiveHelpNow - Blog
The Importance of Unified Communication in Customer Support for SMBs
09/06/2024       By: Maria De Jesus
Small businesses fuel the U.S. economy, with 33.2 million making up 99% of all companies. This contributed to millions of new jobs, driving growth nationwide. However, managing customer support acros...
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Meet Hue: The AI-Powered Chatbot and Agent Assistant You Need
09/06/2024       By: Maria De Jesus
The need for efficient, reliable, and scalable customer service has grown. Meet Hue, an AI-driven chatbot and agent assistant built to meet modern business demands. Powered by ChatGPT, Hue merges AI ...
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How SaaS Tools Are Making Remote Work Easier for Teams Everywhere
08/23/2024       By: Maria De Jesus
Remote work has changed how businesses and employees operate. Many now value the freedom to work from anywhere. But remote work needs more than just a good internet connection. Software as a Service ...
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Top SaaS Security Measures to Protect Your Data in 2024
08/14/2024       By: Maria De Jesus
As the SaaS industry grows, so does the demand for strong SaaS security policies. Cyber threats keep evolving, making it vital for SaaS providers to stay ahead. Here are key SaaS security measures to...
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AI Powered Customer Service: It’s Not Just a Trend
08/09/2024       By: Maria De Jesus
Customer service is more crucial than ever. With customers demanding fast and effective solutions, businesses must stay ahead by incorporating AI customer service. AI-powered customer service is revo...
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NetSuite and LiveHelpNow: A Comprehensive Omnichannel Solution
07/29/2024       By: Maria De Jesus
Discover how our omnichannel solution integrates NetSuite and LiveHelpNow to enhance customer interactions and streamline operations Ensuring a seamless and consistent customer experience across m...
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Optimizing Order Management with NetSuite and LiveHelpNow Integration
07/23/2024       By: Maria De Jesus
Effective order management and outstanding customer service are vital for success. Companies aim to simplify operations, offer real-time updates, and boost customer satisfaction. NetSuite, a complete...
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Optimize Your Workflow with LiveHelpNow’s Intelligent Routing System
07/12/2024       By: Maria De Jesus
In today’s fast-paced business world, efficient and accurate customer support is vital. Companies need to offer great service while handling more inquiries. LiveHelpNow’s Intelligent Rout...
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Make Data-Driven Decisions with LiveHelpNow’s Advanced Reporting and Analytics
07/02/2024       By: Maria De Jesus
Making data-driven decisions is crucial for optimizing customer support operations. LiveHelpNow offers advanced reporting and analytics features that provide valuable insights into your team’s perf...
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LiveHelpNow’s Unified Customer Support Platform for Emails and Chats
06/21/2024       By: Maria De Jesus
Customers today expect quick, consistent responses via email or live chat. LiveHelpNow meets this need with a unified customer support platform, letting businesses manage emails and chats seamlessly...
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