LiveHelpNow - Blog
Optimizing Order Management with NetSuite and LiveHelpNow Integration
07/23/2024 By: Maria De Jesus
Effective order management and outstanding customer service are vital for success. Companies aim to simplify operations, offer real-time updates, and boost customer satisfaction. NetSuite, a complete...
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Optimize Your Workflow with LiveHelpNow’s Intelligent Routing System
07/12/2024 By: Maria De Jesus
In today’s fast-paced business world, efficient and accurate customer support is vital. Companies need to offer great service while handling more inquiries. LiveHelpNow’s Intelligent Rout...
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Make Data-Driven Decisions with LiveHelpNow’s Advanced Reporting and Analytics
07/02/2024 By: Maria De Jesus
Making data-driven decisions is crucial for optimizing customer support operations. LiveHelpNow offers advanced reporting and analytics features that provide valuable insights into your team’s perf...
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LiveHelpNow’s Unified Customer Support Platform for Emails and Chats
06/21/2024 By: Maria De Jesus
Customers today expect quick, consistent responses via email or live chat. LiveHelpNow meets this need with a unified customer support platform, letting businesses manage emails and chats seamlessly...
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Boost Brand Image with LiveHelpNow’s Customizable Surveys
06/18/2024 By: Maria De Jesus
Understanding your customers is more important than ever. LiveHelpNow’s customizable survey feature, with up to 10 questions, offers a powerful way to gather essential feedback. Here’s ho...
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Effective Email Tracking and Accountability with LiveHelpNow’s Ticketing System
06/12/2024 By: Maria De Jesus
Effective tracking and accountability are crucial for customer support teams to provide timely and accurate responses. Especially when utilizing email tracking software. However, without the right to...
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Enhancing Customer Support with LiveHelpNow’s Advanced Chat Queuing Rules
06/11/2024 By: Maria De Jesus
Efficient customer support is crucial for high customer satisfaction. A key part of this is managing chat queues well. LiveHelpNow offers advanced chat queuing rules for this. Administrators can set ...
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Enhance Customer Support with LiveHelpNow’s Zoom Integration for Screen Sharing
06/05/2024 By: Maria De Jesus
Efficient customer service is essential. LiveHelpNow’s Zoom integration for screen sharing enhances remote support, allowing teams to solve complex issues in real time. This article covers the ...
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Ensuring Privacy: The Benefits of Secure Forms for Sensitive Data Collection
05/31/2024 By: Maria De Jesus
As our reliance on digital platforms grows, how can we ensure the protection of sensitive information? Businesses handling personal and financial data must secure customer information. Enhanced forms...
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Securing Customer Data: How to Collect Sensitive Information Safely in Live Chat
05/31/2024 By: Maria De Jesus
As more businesses use live chat for real-time support, they need to handle sensitive information safely. This article covers the best practices and features to help you manage customer data securely...
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