LiveHelpNow - Blog
8 Ways to Maximize ChatGPT for Customer Service
12/22/2024       By: Natalya Bucuy
ChatGPT, an AI tool developed by OpenAI, continues to make waves across all industries. If you’ve been on the internet at all in the last 12 months, chances are you’ll have heard of it. With the ...
Know More
Ticket Management Made Easy for Carolina Biological Supply
12/22/2024       By: Natalya Bucuy
Of oInnovation. Quality. Service. These are values Carolina Biological Supply Company holds close to its heart. It instills these principles into everything it does, from staff training to its pro...
Know More
7 Essential Customer Service Communication Skills
12/22/2024       By: Brandon Stillwell
Today’s consumers have never had more choices when it comes to product or service providers. This means that a solid customer support team is even more important when it comes to attracting and ret...
Know More
Nutshell Integration
12/12/2024       By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of useful information about your customers. The Nutshell integration will allow for easy transfer of live chat information into your Nutshell people li...
Know More
Live Chat Queueing
12/11/2024       By: Natalya Bucuy
Live chat queueing is a valuable tool for businesses looking to provide efficient and effective customer support. Using live chat queueing strategies, businesses can optimize their customer service o...
Know More
How to get Old Customers back: 15 Winback Strategies
12/09/2024       By: Natalya Bucuy
What is one strategy to get old customers back? To help you earn a previous customer’s business, we asked business professionals and leaders this question for their insights. From checking in ...
Know More
LiveHelpNow Chat Solve 360 Integration
12/09/2024       By: Natalya Bucuy
LiveHelpNow help desk software collects a lot of information about your customers. The integration with Solve360 will allow for easy transfer of live chatter information into your Solve360 ...
Know More
13 Examples of Customer Loyalty Programs
12/07/2024       By: Natalya Bucuy
Table Of Contents What is a loyalty program?Tiered Loyalty ProgramsE.L.F.’s Beauty SquadMission-Driven Customer Loyalty ProgramsPersonalize...
Know More
The Pros and Cons of Outsourcing Customer Service
12/06/2024       By: Natalya Bucuy
Table Of Contents What is Outsourced Customer Service?What are the pros of outsourced customer service?What are the cons of outsourced custom...
Know More
LiveHelpNow Introduces KPI Dashboards, a Tool to Monitor Agent Performance
12/06/2024       By: Natalya Bucuy
Table Of Contents What are KPI Dashboards? Why do KPI Dashboards help improve performance?How can teams get started with KPI Dashboards?Read...
Know More
Categories
- AI and ChatGPT
- Contact Center and Help Desk Blog
- Customer Experience Blog
- Customer Success Stories
- Customer Support Blog
- Cybersecurity
- Data and Analytics
- General Archives
- HIPAA
- Integrations
- Lead Generation and Sales Tips
- Live Chat
- New Releases and Updates
- Omnichannel
- Others
- Small Business Blog
- Software Tips and Tricks
- Uncategorized