Oct
16

10/16/2018       By: Natalya Bucuy

Customer loyalty is highly important to any successful business. In order for your business to be financially healthy, you want to reduce customer churn (without resorting to any drastic measures such...

Oct
11

10/11/2018       By: Natalya Bucuy

Hey there! We released a couple new reports today in Analytics: Chats by chat window stats. You will now be able to access reporting on how many times customers use each of the chat windows that you s...

Oct
10

10/10/2018       By: Natalya Bucuy

This can happen to anyone. You sit down at your desk to work and you notice that there is a piñata full of bees hanging above your head. How did it get there? Where did it come from? These question...

Oct
04

10/04/2018       By: Natalya Bucuy

Your customers want to text! Did you know that LiveHelpNow offers a unique feature that lets your customers text your business landline, and have that conversation routed to a live customer service de...

Apr
30

04/30/2018       By: Natalya Bucuy

As a real estate agent, you’re regularly at the beck and call of homebuyers who need your assistance at every stage of the buying process. Live chat apps for real estate agents can help keep communi...

Apr
30

04/30/2018       By: Natalya Bucuy

A poor attitude and lack of confidence toward your business can spell major trouble. Studies have shown a direct correlation with lack of trust and customers jumping ship to another brand. While it’...

Apr
19

04/19/2018       By: Natalya Bucuy

We would like to tell you about the recent LiveHelpNow Live Chat System update carrying two worth noticing features.   Ability to end chat with a time delay. Imagine a chat session where the last...

Apr
16

04/16/2018       By: Natalya Bucuy

Customer service is becoming faster and more competitive than ever before. Live chat apps along with customer service data can drive a strategy that helps better serve your customer base. If you’re ...

Mar
23

03/23/2018       By: Natalya Bucuy

When it comes to customer service, live chat apps hit the mark on many levels. It provides an instantaneous solution to connecting with customers and helping to solve problems. Live chat apps also bui...

Mar
01

03/01/2018       By: Natalya Bucuy

How to Streamline Customer Communications with Help Desk Software As customers are tweeting at your brand and blasting off support e-mails during all hours of the day, it’s no surprise that customer...