Custom GPT Powered AI Chatbot Trained On Your Data

Try Hue
LiveHelpNow LiveHelpNow

LiveHelpNow - Blog

5 Ways to Make Employees – And Customers – Happy!

06/11/2019       By: Natalya Bucuy

The Connection Between Happy Employees and Enthusiastic Customers When employees love their jobs, their work performance is better. In turn that makes customers happy. How do we know that ̶...

Know More

20 Ways To Make The Live Chat Experience More Personal

06/06/2019       By: Natalya Bucuy

Yes, people want speed and convenience. But, what they really want is a personalized experience. Have you ever called a customer service line in desperate need of assistance only to be greeted by ...

Know More

Improving CX: 5 Ingredients for Successful Customer Experience

06/05/2019       By: Natalya Bucuy

Companies that score high in customer service are doing something right. We examine their customer experience strategies using five evaluation categories. What do Chick-fil-A, Trader Joes, Aldi, a...

Know More

6 customer experience strategies to help you beat the competition

05/31/2019       By: Natalya Bucuy

Unless you’ve unlocked the secret of cold fusion or cured the common cold, your business has competition. Separating yourself from that competition involves more than just lowering prices or bea...

Know More

7 tips for boosting your call center’s FCR (First Contact Resolution) rate

05/28/2019       By: Natalya Bucuy

When is a business delivering the best customer service possible? It’s when zero customers interact with customer service. This may sound counter-intuitive, but it’s true. Do you call your credit ...

Know More

Three Ways to Improve Human Customer Service Without Extra Costs

05/28/2019       By: Natalya Bucuy

“Are you a real human?” We get this question all the time when we start our virtual chat sessions here at LiveHelpNow. Our customers don’t want to talk to robots. They want human customer se...

Know More

5 Tips Towards Delivering Consistent Customer Experience

05/23/2019       By: Natalya Bucuy

Table Of Contents What is consistent customer experience?1. Work on your branding2. Develop a healthy work culture3. Focus on training4. Achi...

Know More

Closing the Generational Gap in Workplace

05/07/2019       By: Natalya Bucuy

“Don’t make fun of your mother for needing help with her computer. She taught you how to use a spoon!” The popular online meme’s got a point. In the ever-changing tech world, the younger gener...

Know More

Bad Enough that Customers Aren’t Always Right…What If Your Customers Are Just Plain Dumb?

03/15/2019       By: Natalya Bucuy

Before you get offended by the title…just hear us out. As we take this moment to acknowledge the existence of stupidity, we promise to do it as respectfully as humanly possible. We aren’t the ...

Know More

Cure for the Mondays – Bring Joy to your Workday

02/21/2019       By: Natalya Bucuy

It’s Monday! Are you dreading the upcoming work week? If so, chances are that it’s not the tasks at hand that are bothering you. It’s not the upcoming meetings and conference calls, and itR...

Know More

“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support