Jul
15

07/15/2021       By: Natalya Bucuy

Oh, passwords…What a life’s joy they are…NOT! With modern tech advances, security measures must step up. So passwords get longer, have additional requirements, and, let’s be honest, ta...

Jul
09

07/09/2021       By: Natalya Bucuy

Personalized customer service can do wonders for customer experience. We’ve all been customers. And we know firsthand how good it feels when a company caters to us on a personal level. But why...

Jul
06

07/06/2021       By: Natalya Bucuy

What is more important in business – experience or innovation? The answer is indisputably “both.”  When a company has been in business for a while, its teams get to know the industry in and...

Jun
30

06/30/2021       By: Natalya Bucuy

Do you, as a business, have trouble getting potential customers to turn into actual customers?  Your business has a strong online presence, is active on social media, and also has high website traffi...

Jun
24

06/24/2021       By: Natalya Bucuy

2021 and the year before have definitely not been easy ones in many ways. This is true when it comes to lead generation. Customer behaviors changed, retail gave way to eCommerce and politics really sh...

Jun
17

06/17/2021       By: Natalya Bucuy

Today’s customers are spoiled.  With saturated markets and easy-to-find information, choice is everywhere. To adapt, eCommerce businesses need to embrace their customer’s journey and cater to the...

Jun
02

06/02/2021       By: Natalya Bucuy

Growing up, we heard from our parents and teachers to always say “thank you” as a sign of showing appreciation. Saying “thank you” shows that you respect and value other people’s effort, whi...

May
26

05/26/2021       By: Natalya Bucuy

Ahhhh, spring! Perfect time for cleaning out old junk, reorganizing, and starting anew. Sometimes, as we spring clean, we find random things that are clearly misplaced. Like, say, a blender in the coa...

May
24

05/24/2021       By: Natalya Bucuy

Good news, folks! SourceForge, the world’s largest software review and comparison website, awarded LiveHelpNow with the Spring Top Performer Award. This award recognizes companies and products with ...

May
17

05/17/2021       By: Natalya Bucuy

Many brands, naturally, focus a large portion of their marketing activities on acquiring new customers. However, acquiring isn’t enough. Just because a customer made one purchase doesn’t m...