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LiveHelpNow - Software Tips and Tricks

Master our software and enhance your productivity.  Here, we uncover hidden features, shortcuts, and innovative ways to maximize efficiency.

The Best Service Desk Software for Small Businesses: Features You Need

02/12/2025       By: Maria De Jesus

Table Of Contents What Is Service Desk Software?Why Small Businesses Need Service Desk SoftwareThe Biggest Benefits:Trending NowKey Features ...

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From Chaos to Clarity: How Workflow Management Software Drives Productivity

01/23/2025       By: Maria De Jesus

Table Of Contents What is Workflow Management Software?Why Businesses Need Workflow Management ToolsFeatures That Make Workflow Management So...

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Send LiveHelpNow Chats to SalesForce CRM

11/26/2024       By: Natalya Bucuy

Customer relationship management in the cloud Wouldn’t it be nice if you could house all of your LiveHelpNow chat sales leads and customer service inquiries in Salesforce CRM automatically? ...

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4 Email Support Tips to Up Your Customer Service Game

11/18/2024       By: Natalya Bucuy

Despite new technologies, email communications remain relevant. How can customer service representatives use them effectively? Haircut. Email. Customer Service. A while ago a friend of mine we...

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Knowledge Base Categories: 5 Tips to Organize Effectively

11/17/2024       By: Natalya Bucuy

Courtesy of FreeDigitalPhotos.net So you have decided to start a knowledge base. Smart choice! But a knowledge base can’t be established simply by installing a knowledge base softwar...

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Beyond the Basics: How Live Chat Enhances Communication for Property Managers Using Channel Managers

09/30/2024       By: Maria De Jesus

If you manage many properties, you’ve likely heard of using a channel manager to streamline your operations. They help organize listings, bookings, and messages in one spot, making it easier to man...

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The Importance of Unified Communication in Customer Support for SMBs

09/06/2024       By: Maria De Jesus

Small businesses fuel the U.S. economy, with 33.2 million making up 99% of all companies. This contributed to millions of new jobs, driving growth nationwide. However, managing customer support acros...

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Meet Hue: The AI-Powered Chatbot and Agent Assistant You Need

09/06/2024       By: Maria De Jesus

The need for efficient, reliable, and scalable customer service has grown. Meet Hue, an AI-driven chatbot and agent assistant built to meet modern business demands. Powered by ChatGPT, Hue merges AI ...

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How SaaS Tools Are Making Remote Work Easier for Teams Everywhere

08/23/2024       By: Maria De Jesus

Remote work has changed how businesses and employees operate. Many now value the freedom to work from anywhere. But remote work needs more than just a good internet connection. Software as a Service ...

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Top SaaS Security Measures to Protect Your Data in 2024

08/14/2024       By: Maria De Jesus

Table Of Contents What is SaaS security?Importance of Data Protection in the SaaS IndustryAdvanced EncryptionMulti-Factor Authentication (MFA...

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