Custom GPT Powered AI Chatbot Trained On Your Data

Try Hue
LiveHelpNow LiveHelpNow

LiveHelpNow - Customer Experience Blog

LiveHelpNow’s Customer Experience Blog is your go-to resource for insights and guidance on all things CX. Whether you are a customer service professional or a business owner, this is the place for CX inspiration.

Customer Experience Journey: A Comprehensive Guide

10/19/2023       By: Natalya Bucuy

Customer experience is not just a transactional occurrence. The customer experience journey spans the entire lifecycle of the customer’s interaction with the brand.  Let’s take an exa...

Know More

Benefits of AI in Customer Service

10/11/2023       By: Natalya Bucuy

Artificial intelligence is revolutionizing various industries, and customer service is no exception. With its ability to analyze data, understand natural language, and make informed decisions, AI has ...

Know More

Customer Service Outsourcing Statistics

09/01/2023       By: Michael Kansky

In this article, we’ll explain all key customer service outsourcing statistics you’ll need to know to make an informed decision on whether to outsource your organization’s customer service ...

Know More

The Art of Maintaining Customer Loyalty

06/07/2023       By: Natalya Bucuy

Table Of Contents What Is Customer Loyalty?Understanding the Importance of Maintaining Customer LoyaltyPsychology Behind Repeated Customer Be...

Know More

9 Best Customer Experience Podcasts

05/25/2023       By: Brandon Stillwell

As of 2023, there are over 460 million podcast listeners globally. As the number and quality of podcasts continue to grow, more professionals are turning to podcasts as a way to stay current in their ...

Know More

“Thank you for Your Patience” To Use or Not to Use 

05/16/2023       By: Natalya Bucuy

“Thank you for your patience” is one of those phrases every customer has heard at one point or another. And, of course, a phrase every customer service agent has used.  As Frankli...

Know More

3 Difficult Customer Examples and Solutions

05/08/2023       By: Natalya Bucuy

Ask members of any customer support team about their jobs and difficult customer service situations will surely come up. The customer service industry is full of difficult customer examples. And so, ...

Know More

The Power of Customer Service in Higher Education

05/01/2023       By: Natalya Bucuy

My son is a senior in high school. All of you parents out there in the same boat know what that means: college choices. To help our kids make the right choice we take off on the journey with them. We...

Know More

9 Customer Experience Strategies to Beat the Competition

04/05/2023       By: Natalya Bucuy

Successful customer experience strategies can help a company stand out against the competition. Let’s face it, your business does have competition. So, let stellar customer service push you to the h...

Know More

12 Customer Experience Examples to Help Businesses Shine

03/29/2023       By: Natalya Bucuy

Real-life customer experience examples serve as a vivid illustration of what’s important in business. After all, how the experience makes the customers feel will determine how they remember your bu...

Know More

“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support