LiveHelpNow LiveHelpNow

LiveHelpNow - Blog

Turn Customers into Brand Advocates: 3 Psychological Strategies

Feb
23

Turn Customers into Brand Advocates: 3 Psychological Strategies

Meet Janet. Janet lived in a different state but wanted to send some sympathy flowers to a friend in Pennsylvania. After reading some reviews she found a flower shop near her friend’s house that not...

Know More

13 Omnichannel Strategies To Improve Customer Service

Feb
16

13 Omnichannel Strategies To Improve Customer Service

What are some omnichannel strategies that have helped improve customer service at your company? To help you determine the best omnichannel strategies for your company, we asked business owners and mar...

Know More

How Chatbots Enhance Customer Experience

Feb
09

How Chatbots Enhance Customer Experience

As a business owner, you might always feel like there aren’t enough hands on deck to get things done. We’ve been there! Of course, having a capable and efficient team to help you is essential. As ...

Know More

11 Effective Examples of SMS In Small Business

Jan
26

11 Effective Examples of SMS In Small Business

In 2022, if you’re not using SMS in small business communications, you might be falling behind. According to recent statistics, 58% of people say texting is the ideal way for businesses to reach the...

Know More

How to Align Customer Service and Marketing to Boost Sales

Jan
20

How to Align Customer Service and Marketing to Boost Sales

”Oh, I would like to know more about this specific area.”  Just a random thought by a person going through your recent marketing campaign. Excellent! The prospect contacts your customer service ...

Know More

7 Tips How to Provide a Great Customer Service with AI Chatbots

Jan
14

7 Tips How to Provide a Great Customer Service with AI Chatbots

When Weizenbaum invented the first chatbot (named Eliza), he wanted to prove that machines could converse intelligently with humans. He never, however,  imagined that brands and organizations would e...

Know More

7 Tips for Small Businesses to Increase Gen Z Brand Loyalty

Jan
13

7 Tips for Small Businesses to Increase Gen Z Brand Loyalty

Gen Z, the band of tech addicts, social warriors, video-game players, and security seekers, is a challenging target for marketers. Children of Gen Xers and Millenials, this generation spans from the m...

Know More

5 Ways To Boost Customer Experience In The Conversion Phase

Jan
07

5 Ways To Boost Customer Experience In The Conversion Phase

How can a business effectively stay ahead of its competition in an online environment? Of course, there are many answers to that question. But one of them is to address customer experience in the conv...

Know More

How to Navigate Live Chat Cybersecurity

Jan
03

How to Navigate Live Chat Cybersecurity

Live chat is a convenient and effective way of providing customers with great service on their own terms. It provides an easy and hassle-free way for customers to get connected with support.  It’s ...

Know More

6 Ways to Use Live Chat for Product Launch

Dec
08

6 Ways to Use Live Chat for Product Launch

Customers expect immediate answers once they are ready to buy the product.  When it comes to online sales, and especially in moments when the product day launch comes, meeting this expectation can be...

Know More

“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”
- Joel Levin, VP of Support