LiveHelpNow - AI and ChatGPT
10 Ways to Build Customer Trust in AI
10/25/2023       By: Natalya Bucuy
Do customers trust AI? Its use is no longer limited to customer interactions with chatbots and online purchase suggestions. AI is making its way into various industries including customer service. A...
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8 Ways to Maximize ChatGPT for Customer Service
10/18/2023       By: Natalya Bucuy
ChatGPT, an AI tool developed by OpenAI, continues to make waves across all industries. If you’ve been on the internet at all in the last 12 months, chances are you’ll have heard of it. With the d...
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ZenDesk: A Step-By-Step Guide on Exporting Ticket and Knowledge Base Data
10/18/2023       By: Natalya Bucuy
ZenDesk is a popular customer service platform that helps businesses manage their support tickets and knowledge base. In this step-by-step guide, we will walk you through the process of exporting tick...
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Integrating Knowledge Management Systems with ChatGPT
10/18/2023       By: Natalya Bucuy
Knowledge management systems (KMS) have served as essential tools to streamline information gathering, storage, and retrieval processes. Harnessing the power of artificial intelligence (AI) technologi...
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Resolving Repetitive Inquiries with Self-Service and Chat GPT Generative AI
10/13/2023       By: Natalya Bucuy
With the introduction of AI in customer service, the benefit of repetitive inquiries automation through self-service is becoming a reality. How can the automation of repetitive tasks help your busines...
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