LiveHelpNow - AI and ChatGPT
Sentiment Analysis in Live Chat
12/03/2024       By: Natalya Bucuy
Sentiment analysis is a natural language processing technique that involves analyzing the emotions, attitudes, and opinions expressed in text. By utilizing advanced algorithms, sentiment analysis can...
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30 Benefits of AI You Need to Know by the End of 2024
10/03/2024       By: Michael Kansky
Digital marketing is about connecting with people online to sell products or share ideas. But understanding what customers need and engaging them effectively can be tough. That’s where AI steps...
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Beyond the Basics: How Live Chat Enhances Communication for Property Managers Using Channel Managers
09/30/2024       By: Maria De Jesus
If you manage many properties, you’ve likely heard of using a channel manager to streamline your operations. They help organize listings, bookings, and messages in one spot, making it easier to man...
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Stop Wasting Time on Calls: How Call Deflection Boosts Customer Service Efficiency
09/13/2024       By: Maria De Jesus
Waiting on hold for customer service frustrates both customers and companies. With the rising need for quick solutions, handling all inquiries by phone is inefficient and outdated. Enter call deflect...
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Meet Hue: The AI-Powered Chatbot and Agent Assistant You Need
09/06/2024       By: Maria De Jesus
The need for efficient, reliable, and scalable customer service has grown. Meet Hue, an AI-driven chatbot and agent assistant built to meet modern business demands. Powered by ChatGPT, Hue merges AI ...
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How SaaS Tools Are Making Remote Work Easier for Teams Everywhere
08/23/2024       By: Maria De Jesus
Remote work has changed how businesses and employees operate. Many now value the freedom to work from anywhere. But remote work needs more than just a good internet connection. Software as a Service ...
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AI Powered Customer Service: It’s Not Just a Trend
08/09/2024       By: Maria De Jesus
Customer service is more crucial than ever. With customers demanding fast and effective solutions, businesses must stay ahead by incorporating AI customer service. AI-powered customer service is revo...
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Customer Engagement Strategy: Boosting with Technology
12/19/2023       By: Natalya Bucuy
Customer engagement is more important than ever. Gone are the days of simply providing a product or service and expecting customers to stick around. To stand out from the competition and create a loy...
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5 Ways to Improve Lead Generation with AI
12/18/2023       By: Michael Kansky
Businesses everywhere constantly strive to improve their lead-generation strategies. With the advancements in artificial intelligence (AI), we now have a powerful tool at our disposal to take our lead...
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How to Reduce Customer Churn Using AI
12/15/2023       By: Natalya Bucuy
Are you struggling to retain your customers? Don’t worry, artificial intelligence (AI) is here to assist. In this article, we’ll explore three exciting ways that AI can help you reduce cus...
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