LiveHelpNow - AI and ChatGPT
AI Knowledge Base Management: The Brain of Customer Support
01/10/2025       By: Natalya Bucuy
Customer support can be a difficult task. From never-ending queues to repetitive inquiries, it’s a challenge to keep customers satisfied. Thankfully, the superheroes of customer support have ar...
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Integrating Knowledge Management Systems with ChatGPT
01/08/2025       By: Natalya Bucuy
Table Of Contents Knowledge Management System and ChatGPT ExamplesKMS and Chat GPT in EducationLMS and ChatGPT in Customer Support Benefits ...
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8 Ways to Maximize ChatGPT for Customer Service
12/22/2024       By: Natalya Bucuy
ChatGPT, an AI tool developed by OpenAI, continues to make waves across all industries. If you’ve been on the internet at all in the last 12 months, chances are you’ll have heard of it. With the ...
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Sentiment Analysis in Live Chat
12/03/2024       By: Natalya Bucuy
Sentiment analysis is a natural language processing technique that involves analyzing the emotions, attitudes, and opinions expressed in text. By utilizing advanced algorithms, sentiment analysis can...
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30 Benefits of AI You Need to Know by the End of 2024
10/03/2024       By: Michael Kansky
Digital marketing is about connecting with people online to sell products or share ideas. But understanding what customers need and engaging them effectively can be tough. That’s where AI steps...
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Beyond the Basics: How Live Chat Enhances Communication for Property Managers Using Channel Managers
09/30/2024       By: Maria De Jesus
If you manage many properties, you’ve likely heard of using a channel manager to streamline your operations. They help organize listings, bookings, and messages in one spot, making it easier to man...
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Stop Wasting Time on Calls: How Call Deflection Boosts Customer Service Efficiency
09/13/2024       By: Maria De Jesus
Waiting on hold for customer service frustrates both customers and companies. With the rising need for quick solutions, handling all inquiries by phone is inefficient and outdated. Enter call deflect...
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Meet Hue: The AI-Powered Chatbot and Agent Assistant You Need
09/06/2024       By: Maria De Jesus
The need for efficient, reliable, and scalable customer service has grown. Meet Hue, an AI-driven chatbot and agent assistant built to meet modern business demands. Powered by ChatGPT, Hue merges AI ...
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How SaaS Tools Are Making Remote Work Easier for Teams Everywhere
08/23/2024       By: Maria De Jesus
Remote work has changed how businesses and employees operate. Many now value the freedom to work from anywhere. But remote work needs more than just a good internet connection. Software as a Service ...
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AI Powered Customer Service: It’s Not Just a Trend
08/09/2024       By: Maria De Jesus
Customer service is more crucial than ever. With customers demanding fast and effective solutions, businesses must stay ahead by incorporating AI customer service. AI-powered customer service is revo...
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